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Working with fax

You can send and receive faxes using the portal. If your administrator enables you to monitor a fax extension, you can also manage all of the faxes received on that fax extension.

To view and download a fax received on your extension, go to Fax > Inbox.

To view and download a fax sent from your extension, go to Fax > Sent.

To send a fax
  1. Go to Fax > Sent.
  2. Click New.
  3. Configure the following:

    GUI field

    Description

    Send fax

     

    To

    Enter the fax number to which you want to send the fax.

    Attachment

    Click Browse to locate the fax you want to send.

    Supported file formats are PDF and JPEG only.

    Advanced

     

    FAX header

    Enter the fax header such as the receiver’s name, subject, or number of pages.

    Station ID

    Enter the phone number or extension associated with the fax machine.

  4. Click Send.
To monitor a fax extension
  1. If the FortiVoice system administrator has enabled you to monitor incoming faxes on a fax extension, go to Fax > Monitor.
  2. Click the fax you want to monitor.
  3. You can view, delete, resend, forward, and download a fax sent to this fax extension.

Working with fax

You can send and receive faxes using the portal. If your administrator enables you to monitor a fax extension, you can also manage all of the faxes received on that fax extension.

To view and download a fax received on your extension, go to Fax > Inbox.

To view and download a fax sent from your extension, go to Fax > Sent.

To send a fax
  1. Go to Fax > Sent.
  2. Click New.
  3. Configure the following:

    GUI field

    Description

    Send fax

     

    To

    Enter the fax number to which you want to send the fax.

    Attachment

    Click Browse to locate the fax you want to send.

    Supported file formats are PDF and JPEG only.

    Advanced

     

    FAX header

    Enter the fax header such as the receiver’s name, subject, or number of pages.

    Station ID

    Enter the phone number or extension associated with the fax machine.

  4. Click Send.
To monitor a fax extension
  1. If the FortiVoice system administrator has enabled you to monitor incoming faxes on a fax extension, go to Fax > Monitor.
  2. Click the fax you want to monitor.
  3. You can view, delete, resend, forward, and download a fax sent to this fax extension.