Registering FortiGate

The FortiGate, and then its service contract, must be registered to have full access to Fortinet Customer Service and Support, and FortiGuard services. The FortiGate can be registered in either the FortiGate GUI or the FortiCloud support portal. The service contract can be registered from the FortiCloud support portal.

The service contract number is needed to complete registrations on the FortiCloud support portal. You can find this 12-digit number in the email that contains your service registration document (sent from do-not-reply-contract@fortinet.com) in the service entitlement summary.

To register your FortiGate in the GUI:

1. Connect to the FortiGate GUI. A dialog box appears, which indicates the steps you should take to complete the setup of your FortiGate. These steps could include one or more of the following:

   1. Register with FortiCare

   2. Migrate Config with FortiConverter

   3. Specify Hostname

   4. Dashboard Setup

   5. Change Your Password

   6. Upgrade Firmware

   If you completed the Configuring basic settings, the hostname and password steps are already marked as complete (checkmark). If you chose to deploy the latest firmware, the Upgrade Firmware step is marked as complete.

2. Click Begin to complete the dashboard setup. Two options appear (Optimal and Comprehensive).

   

3. Select the desired setting and click OK. The Dashboard > Status page opens. Note that the licenses are grayed out because the device or virtual machine is not registered.

4. Go to System > FortiGuard and click Enter Registration Code.

   

5. Enter the contract registration code from your service registration document.

6. Click OK.

To register the FortiGate on the FortiCloud support portal:

FortiGates can be registered with the Register More button in the Products views. For details, see Registering assets in the FortiCloud Account Services Asset Management guide.