Logging into an account
Users can access linked user accounts when logging in using email credentials. Account permissions will vary depending on the account chosen.
|
Users can log in to FortiCloud using email, IAM, or external IdP credentials in a comprehensive portal. For information on logging into an IAM user account or external IdP role, see the Identity & Access Management (IAM) Administration Guide. |
To access the user account:
-
Go to https://support.fortinet.com.
-
Select Login Now. The log in portal opens.
-
Select Email Login.
-
Enter your FortiCloud email and password in the Email and Password fields.
-
Click Log In. The Dashboard is displayed.
If multiple accounts are linked to the email credentials, the Select an Account to Proceed page is displayed. Hover over the account you want and click Select to navigate to the dashboard.
No access
If the user does not have access to the portal, the following page will direct the user to select a service from the Services or Support menu.
