FortiSwitch

FortiSwitch services and contracts can be renewed or upgraded from the Marketplace > Spending page.

To renew a FortiSwitch service or contract:

1. Go to Marketplace > Spending.

   

2. Select FortiSwitch.

3. Select the end user type.

4. Select the products you want to renew:

   • Select Select from Product List and choose the products to renew. You can filter assets by expiry date and product model, or use the Search field to locate specific products.

   • Select Input Serial Numbers and enter the product serial number of the product you want to renew.

     

5. Select Renew.

   

   The selected products are displayed in accordion dropdown menus.

6. For each product model, select a renewal package:

   1. Select the Term of the renewal package.

   2. Select number of CPUs from the Support Range/Seats dropdown list, if required.

   3. Select the type of renewal package from the predefined bundles.

      Click the i beside I want to select for more information on what is included with each bundle.

   4. Select any add-on services.

      If an add-on is already included, it will be greyed out and unavailable to select.

   The Total Points Cost will update.

   

7. Click Preview My Order. The Order Summary is displayed.

   If you do not have enough FortiPoints registered to complete the renewal, a warning message is displayed and you are prompted to register more points.

8. Add a Description to the transaction.

9. Click Place My Order. A transaction summary is displayed and the transaction is added to the History page.

To upgrade a FortiSwitch service or contract:

1. Go to Marketplace > Spending.

   

2. Select FortiSwitch.

3. Select the end user type.

4. Select the products you want to upgrade:

   • Select Select from Product List and choose the products to upgrade. You can filter assets by expiry date and product model, or use the Search field to locate specific products.

   • Select Input Serial Numbers and enter the product serial number of the product you want to upgrade.

     

5. Select Upgrade.

   

6. Select the End Date calendar to select the end date of the upgrade package.

   

7. For each product model, select an upgrade package:

   1. Select the type of upgrade package from the predefined bundles.

   2. Select any add-on services.

      

8. Click Preview My Order.

9. Click Place My Order.