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Cloud Application Polling Intervals

Cloud Application Polling Intervals

Introduction

Polling Interval is the frequency in which FortiCASB communicates with the cloud application host onboarded to retrieve real time data. This process ensures that the data that FortiCASB monitors is in synchronization with the cloud application data.

There are two types of polling:

  1. API Polling - FortiCASB queries the cloud application host according to a fixed interval regardless an event occurs or not. The shorter the polling interval, the closer it is to real-time update.
  2. Webhook Polling - Query requests automatically made by the source or the cloud application server when an event occurs thus there is no delay in synchronization between the cloud application host and data monitored by FortiCASB.

Cloud Applications with API Polling and the Polling Intervals

Cloud Application Polling Interval (min)
AWS S3 10
Azure Storage 20
Box 10
Dropbox 2
Egnyte 10
GCP Storage 5
Google Workspace 1
Office 365 1
Salesforce 4
SAP IAS 10
SAP Success Factors 4
ServiceNow 2
Zendesk 10

Cloud Applications with Webhook Integration

  • Citrix
  • Confluence
  • Facebook Workplace
  • Github
  • Jira
  • Webex
  • Zoom

Cloud Application Polling Intervals

Introduction

Polling Interval is the frequency in which FortiCASB communicates with the cloud application host onboarded to retrieve real time data. This process ensures that the data that FortiCASB monitors is in synchronization with the cloud application data.

There are two types of polling:

  1. API Polling - FortiCASB queries the cloud application host according to a fixed interval regardless an event occurs or not. The shorter the polling interval, the closer it is to real-time update.
  2. Webhook Polling - Query requests automatically made by the source or the cloud application server when an event occurs thus there is no delay in synchronization between the cloud application host and data monitored by FortiCASB.

Cloud Applications with API Polling and the Polling Intervals

Cloud Application Polling Interval (min)
AWS S3 10
Azure Storage 20
Box 10
Dropbox 2
Egnyte 10
GCP Storage 5
Google Workspace 1
Office 365 1
Salesforce 4
SAP IAS 10
SAP Success Factors 4
ServiceNow 2
Zendesk 10

Cloud Applications with Webhook Integration

  • Citrix
  • Confluence
  • Facebook Workplace
  • Github
  • Jira
  • Webex
  • Zoom