Update ServiceNow Account

Before updating the ServiceNow account on FortiCASB, complete the same configurations using the same ServiceNow account:

Create ServiceNow Developer Instance

Create ServiceNow OAuth API Endpoint

After the ServiceNow configuration is completed, follow these steps to update your ServiceNow account on FortiCASB.

1. Log into FortiCASB with your account.
2. Go to Overview > Dashboard.
3. Click on the ServiceNow menu and select Update Cloud Account.



4. Review the key configurations list to see if you have finish all the required configurations, and click Next.



5. In Client ID and Client Secret fields, enter the "Client ID" and "Client Secrets" recorded earlier. In ServiceNow url, enter your ServiceNow url.



6. Click Update ServiceNow Account to update the ServiceNow account.

It may take 15 minutes to finish updating the account. You may check the status in Overview > Dashboard.