API Throttling Limitation Message (All Apps)

For all cloud applications onboard, there is a limitation of the number of files that FortiCASB Data Scan can process at any given time.

When there are too many files uploaded to a cloud application simultaneously, the following API throttling message will appear in Dashboard to notify that the number of files have exceeded the number of API requests that FortiCASB can handle.

Solution

Please wait for awhile until FortiCASB adjusts its API calls' frequency or until all API calls have completed.

If the message persists, please reach out to the Cloud Application vendor to increase the API request quotas.