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Salesforce

Salesforce

FortiCASB offers an API-based approach, pulling data directly from Salesforce via RESTful API. Then FortiCASB portal accesses the data collected through API queries with OAuth2.0 authentication. Subsequently, FortiCASB combines these data to monitor and track Salesforce user activities, provides DLP Data Analysis for files stored on Salesforce.

Prerequisites

FortiCASB supports Salesforce Small Business Essentials edition (the API is enabled by default), other editions are not supported.

The user account added on FortiCASB must have the following permissions:

  • View All Data
  • View All Users
  • API Enabled

You may either use an existing account or create a new account. If you create a new account, wait at least 24 hours for the new account to take effect before granting access to FortiCASB.

The following features require "Manage Users" permission as well:

  • User login tracking
  • User IP address tracking
  • Geographical location tracking
  • User password change tracking

Without "Manage Users" permissions, FortiCASB cannot obtain user login IPs. Therefore, any user activity will not appear on the Activity map.

After you have verified the account prerequisite, follow the guides below to Add or Update the account on FortiCASB:

Add Salesforce Account

Update Salesforce Account

Salesforce

FortiCASB offers an API-based approach, pulling data directly from Salesforce via RESTful API. Then FortiCASB portal accesses the data collected through API queries with OAuth2.0 authentication. Subsequently, FortiCASB combines these data to monitor and track Salesforce user activities, provides DLP Data Analysis for files stored on Salesforce.

Prerequisites

FortiCASB supports Salesforce Small Business Essentials edition (the API is enabled by default), other editions are not supported.

The user account added on FortiCASB must have the following permissions:

  • View All Data
  • View All Users
  • API Enabled

You may either use an existing account or create a new account. If you create a new account, wait at least 24 hours for the new account to take effect before granting access to FortiCASB.

The following features require "Manage Users" permission as well:

  • User login tracking
  • User IP address tracking
  • Geographical location tracking
  • User password change tracking

Without "Manage Users" permissions, FortiCASB cannot obtain user login IPs. Therefore, any user activity will not appear on the Activity map.

After you have verified the account prerequisite, follow the guides below to Add or Update the account on FortiCASB:

Add Salesforce Account

Update Salesforce Account