Using the PasswordRecovery tool
If the EMS built-in administrator password is forgotten, a super administrator cannot access EMS. In this case, you can use the PasswordRecovery tool.
To use the PasswordRecovery tool:
-
On the EMS machine, go to
/opt/forticlientems/bin
. -
Run
./PasswordRecovery
. -
Enter
yes
to proceed. This resets the password for the built-in admin user and generates a temporary password. -
Log in to EMS as admin and enter the temporary password.
-
EMS prompts you to create a new user. Create a new user and password, then click Submit.
You must have execute permissions to run PasswordRecovery to create a temporary password. |