Adding a FortiClient hotfix installer

You can deploy FortiClient hotfix installers from EMS. A hotfix contains a subset of the FortiClient binaries to address a specific issue and reduces the risk of unintended side effects. Creating a hotfix installer follows the same EMS process as creating any other installer.

Prior to this implementation, EMS was restricted to deploying only major and minor FortiClient versions, such as 7.4.0 and 7.4.1. With this enhancement, if a bug is identified in any version, Fortinet can promptly address it by deploying a hotfix, rather than waiting for the release of the next major or minor builds.

To create a hotfix installer:

1. In EMS, go to Deployment & Installers > FortiClient Installer.
2. Click Add.
3. From the Release dropdown list, select the desired FortiClient version.
4. From the Patch release dropdown list, select the desired patch version.
5. If a hotfix is available for the selected patch, the Hotfix dropdown list appears. In the following example, there are two hotfixes available for the selected version, 7.4.1.

   

6. If desired, enable Auto update to the. When you select any of the following options, the installer automatically updates. For example, consider that you create the installer with Latest Patch only selected. When a new patch, 7.4.2, becomes available, EMS automatically updates the installer to install 7.4.2. If the installer is configured in a deployment configuration, the configuration is updated with the new installer, and if the configuration is enabled, EMS automatically deploys the updated installer. The following options are available:
   • Latest Patch only
   • Latest Hotfix only
   • Latest Patch and Hotfix

   Select Latest Hotfix only or Latest Patch and Hotfix.

   Hotfixes are specific to particular versions. You can only deploy a hotfix to an endpoint if it has the base FortiClient already installed. For example, you can only deploy or install hotfix 1715:5372 on an endpoint where FortiClient 7.4.1 build 1715 is installed. If an installer with Latest Patch and Hotfix selected is deployed to an endpoint with FortiClient 7.4.0 installed and the latest hotfix available is 1715:5372, the deployment first installs FortiClient 7.4.1 build 1715 on the endpoint, the installs the hotfix.

7. Continue configuring the installer as desired. After creation, you can view the installer in Deployment & Installers > FortiClient Installer. Click Hotfix-Details to see the details of the bug or issue that this hotfix addresses.