Disable Multi-Factor Authentication

Before adding your Office 365 admin account to FortiCASB, please verify the admin account has disabled the multi-factor authentication (MFA). Muliti-factor authentication would prevent the OAuth verification to process smoothly while adding the account on FortiCASB.

The multi-factor authentication can be enabled again after the account has been added to FortiCASB.

1. Log into Office 365 (https://office.com) with your account to be added to FortiCASB.
2. Click on the App Launcher button at the top left corner, and select Admin.



3. In Microsoft 365 admin center left navigation menu, click on Users drop down menu and select Active users.



4. Locate your account from the active users list, and click on your Display Name.



5. The account user profile will pop-up. In Account tab, scroll down and click on Manage Multi-factor Authentication.



6. Make sure Multi-Factor Authentication status is set to "Disabled". If the status is "Enabled", please set it to "Disabled".