Create Business User

Business users need to be created on FortiCARE. Only FortiCARE master account user can create business user. After business users are created, they will be appear in User Management page on FortiCASB.

Follow these steps to create Business User:

1. Log into FortiCARE: https://support.fortinet.com.

(Alternatively, you can access FortiCARE after you log into FortiCASB by clicking the account drop down menu button at the right hand side and select My Account.)



2. Click on Account Management drop down menu and select My Account.



3. Click on Mange User at the left hand side, then a list of users will display.



4. Click on add user button on the right hand side:



5. Fill in the User Name, E-mail, and Telephone for the user you would like to set up.
6. Select Full Access to grant the user full permissions, including the ability to create/access/assign companies and business units. Select Limited Access to only grant the user basic access. Then click Save.
7. If Limited Access is selected, click on Add More Products to select a license.



8. Click Save.

Repeat this process to create more users.

After business user(s) are created, you may assign the new users to the business units through Users Management.