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Handbook

Save debug file

Save debug file

A Save System State feature allows you to create an archive of your various configuration files, logs and other details used to help in diagnosing any issues that may arise. The file can be saved locally or uploaded to an FTP server.

1. Go to Global > System > Debug. Click on the Save Debug File.

2. The save debug will run. Only when the Running Status becomes "standby" can you save another debug file. Note: You can have at most three debug files.

3. When the file is ready (standby in running status), download it via GUI or upload it to your FTP server.

Save debug file

Settings Guidelines

Name

system_debug_file_<date>_<time>

Running Status

Running status indicates the final download status.

Running—the system is still collecting and compressing the debug file to generate a download file.

Standby-—file ready to download.

Upload Status

The upload FTP status.

Running—it's uploading.

Standby—upload completed.

Save debug file

Save debug file

A Save System State feature allows you to create an archive of your various configuration files, logs and other details used to help in diagnosing any issues that may arise. The file can be saved locally or uploaded to an FTP server.

1. Go to Global > System > Debug. Click on the Save Debug File.

2. The save debug will run. Only when the Running Status becomes "standby" can you save another debug file. Note: You can have at most three debug files.

3. When the file is ready (standby in running status), download it via GUI or upload it to your FTP server.

Save debug file

Settings Guidelines

Name

system_debug_file_<date>_<time>

Running Status

Running status indicates the final download status.

Running—the system is still collecting and compressing the debug file to generate a download file.

Standby-—file ready to download.

Upload Status

The upload FTP status.

Running—it's uploading.

Standby—upload completed.