Filtering the phone directory by survivability branch

You can configure a phone directory to show contacts for a particular survivability branch only. Let's use a school board as an example. A FortiVoice phone system in a main office (in this case, the school board) manages one or more FortiVoice LSG units (survivability branches). Each school is a survivability branch that includes a FortiVoice local survivable gateway (LSG) unit with local extensions.

When extension users at a particular school access the phone directory, they will see contact entries for their school only.

To filter directory contacts for a survivability branch, complete the following tasks:

1. Filtering phone directory contacts by survivability branch
2. Defining a survivability branch user privilege
3. Assigning the user privilege to an extension
4. Verifying the phone directory in the FortiVoice user portal

Prerequisite

Prior to starting the tasks for this recipe, make sure to complete the LSG configuration. For details, see the FortiVoice Local Survivable Gateway Deployment Guide.

Filtering phone directory contacts by survivability branch

1. Go to Phone System > Setting > Miscellaneous.
2. Under Directory, go to Include subdirectory and enable Survivability Branch.

   

3. Click Apply.

Defining a survivability branch user privilege

1. Go to Phone System > Profile > User Privilege.
2. Click New.
3. Enter a Name for this user privilege. For example, CF-High-School-LSG.
4. Under Directory, go to Directory/subdirectory and select Survivability Branch.

   

5. Click Create.

Assigning the user privilege to an extension

1. Go to Extension > Extension > IP Extension.
2. Double-click the extension that you want to edit.
3. Under User Setting, select the User privilege. In this example, CF-High-School-LSG.

4. Make sure that the Survival branch is the correct one.

   

5. Click OK.
6. To edit additional extensions, repeat steps 2 to 4.

Verifying the phone directory in the FortiVoice user portal

Access the FortiVoice user portal to verify that the phone directory is showing extensions included in the specified survivability branch only.

1. Using an extension from the LSG branch, log in to the FortiVoice user portal.
2. Click Contact.
3. Select Directory.
4. Make sure that the list shows the extensions that you selected for the assignment of the user privilege and survivability branch.