Configuring call parking on programmable phone keys

FortiFone devices that support programmable phone keys can be configured with one touch call parking. There are two types of call park programmable phone keys:

• Park: Places the call into the first available call park slot.
• Park appearance: Monitors the selected call park slots, informing the user when a call is parked. It may also be used to park a call in the specified call park slot if it is not already in use.

Configuring automatic parking

1. Go to Phone System > Profile > Programmable Keys.
2. Select a FortiFone profile and click Edit. This procedure uses FortiFone FON-175 as an example.
3. In Provisioning lines, select 1.
4. Under Page 1, set the Function for line 2 to Park.
5. Click OK.

6. To send the configuration changes to the phones, complete the following steps:
   1. Go to System > Maintenance > Phone Maintenance.
   2. Click New > Phone Configuration.
   3. Enter a Name.
   4. If you want the configuration change to go to all your phones, select All related devices.

      If you want to select particular devices, disable All related devices and select the Phone model and extensions.

   5. To send the configuration changes to the phones immediately, select Now as the Schedule. If you want to send the configuration changes later, update the Start time and End time.
   6. Cick Create.

      FortiVoice sends the configuration changes to the phones according to the schedule.

Configuring park appearance

1. Go to Phone System > Profile > Programmable Keys.
2. Select a FortiFone profile and click Edit. This procedure uses FortiFone FON-175 as an example.
3. In Provisioning lines, select 1.
4. Under Page 1, set the Function for line 2 to Park appearance.
5. Set Resource to the call park slot you would like to monitor. The Label will automatically propagate.
6. Click OK.

   

7. To send the configuration changes to the phones, complete the following steps:
   1. Go to System > Maintenance > Phone Maintenance.
   2. Click New > Phone Configuration.
   3. Enter a Name.
   4. If you want the configuration change to go to all your phones, select All related devices.

      If you want to select particular devices, disable All related devices and select the Phone model and extensions.

   5. To send the configuration changes to the phones immediately, select Now as the Schedule. If you want to send the configuration changes later, update the Start time and End time.
   6. Cick Create.

      FortiVoice sends the configuration changes to the phones according to the schedule.