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User Guide

Filtering takedown requests

Filtering takedown requests

You can filter the takedown requests or search for specific Ticket numbers on the Take Down page.

To filter requests by category and status:
  1. Go to Brand Protection > Take Down.

  2. Filter requests by a date range:
    1. Click Filter By Date Range. Two calendars are displayed.
    2. In the left calendar, select a month, year, and day to specify the start date of the range.
    3. In the right calendar, select a month, year, and day to specify the end date of the range.

      Only requests from the date range are displayed.

    4. Click the Filter By Date Range box, and click X to remove the date range filter.
  3. Search for keywords:

    1. In the Type and hit Enter to Search box, type a Ticket number, and press Enter.

      The requests are filtered to display only requests with the keyword.

    2. Click the X beside the keyword to remove the filter.

  4. Filter by status in the By Status section:

    • Select Requested, Acknowledged, Rejected, Approved, Initiated, or Successfully Closed to filter takedown requests by their assigned status.

  5. Filet by category in the By Category section:

    • Select Domain Threat, Social Media Threat, or Rogue Mobile Apps to filter takedown request by threat category.

    The take down requests that match the set filters are displayed.

Filtering takedown requests

You can filter the takedown requests or search for specific Ticket numbers on the Take Down page.

To filter requests by category and status:
  1. Go to Brand Protection > Take Down.

  2. Filter requests by a date range:
    1. Click Filter By Date Range. Two calendars are displayed.
    2. In the left calendar, select a month, year, and day to specify the start date of the range.
    3. In the right calendar, select a month, year, and day to specify the end date of the range.

      Only requests from the date range are displayed.

    4. Click the Filter By Date Range box, and click X to remove the date range filter.
  3. Search for keywords:

    1. In the Type and hit Enter to Search box, type a Ticket number, and press Enter.

      The requests are filtered to display only requests with the keyword.

    2. Click the X beside the keyword to remove the filter.

  4. Filter by status in the By Status section:

    • Select Requested, Acknowledged, Rejected, Approved, Initiated, or Successfully Closed to filter takedown requests by their assigned status.

  5. Filet by category in the By Category section:

    • Select Domain Threat, Social Media Threat, or Rogue Mobile Apps to filter takedown request by threat category.

    The take down requests that match the set filters are displayed.