Adding official profiles

You can add official social media profile of your organization from Brand Protection > Social Media Threats page to differentiate between legitimate and impersonating profiles.

To add official profiles:

1. Go to Brand Protection > Social Media Threats

2. Click Official Profiles on the top right corner.

3. Click add icon.

4. Provide the required information:

   1. Enter the profile URL.

   2. Select the social media platform.
      

5. You can also add official social media profiles in bulk by uploading excel (XLS) file containing profile information including profile URL and type.

   1. Click Upload XLS icon.

   2. Browse and select the file. Click Open.

      Note: Ensure that the format in which the profiles data is stored matches with the required format. To view the required format click Download Sample XLS icon.

   To delete an official profile:

1. Go to Brand Protection > Social Media Threats

2. Click Official Profiles on the top right corner.

3. Select the required profile.

4. Click Delete icon.

5. A confirmation message is displayed. Click Yes.