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Known issues

Known issues

Known issues are organized into the following categories:

To inquire about a particular bug or to report a bug, please contact Fortinet Customer Service & Support.

New known issues

The following issues have been identified in version 7.4.8.

AP Manager

Bug ID

Description

1204035

FAP-231K is not supported by FortiManager.

Others

Bug ID

Description

1217534

During an upgrade of an FortiGate-HA cluster via FortiManager Cloud, if the disk-check feature is enabled, it may cause all cluster members to reboot simultaneously. This can result in an unexpected traffic interruption.

Workaround:

To prevent this issue, disable the disk check before performing the upgrade:

config fmupdate fwm-setting

set check-fgt-disk disable

end

Policy and Objects

Bug ID

Description

1212118

Reinstalling policy packages for more than three devices may cause the Application Security Console to crash.

Workaround:

  • Just select to install two device at the same time.

  • Use normal installation process, instead of Re-Install.

1215349

FortiManager 7.4.8 may delete policies or settings during device installation due to concurrent database interactions from tasks like auto-updates, policy installs, or HA-related updates running simultaneously.

Workaround:

Consider using policy package installations instead of device installations whenever possible. It is recommended to use Installation Preview before committing any changes to FortiGates. If you observe any unexpected actions, run an Integrity Check. If the issue is confirmed, retrieve the device configuration before proceeding.

1217455

FortiManager Cloud is not able to retrieve "usergroup" from "Cisco 3.3 Path7 Pxgrid" using FortiManager Cloud connector.

Workaround:

Add the appropriate DNS entry under System Settings > Network.

Existing known issues

The following issues have been identified in a previous version of FortiManager Cloud and remain in FortiManager Cloud 7.4.8.

AP Manager

Bug ID

Description

1032762

Since FortiOS 7.4.4 now supports the selection of multiple 802.11 protocols and has trimmed the band options, importing FortiOS 7.4.3 AP profiles may result in some bands and channels being un-matched or unset.

Device Manager

Bug ID

Description

974925

The NTP Server setting may not display the correct configuration. This issue might occur on managed devices running FortiOS version lower than 7.4.2.

Workaround:

Edit NTP server setting under CLI configuration.

980362

The Firmware Version column in Device Manager incorrectly shows 'Upgrading FortiGate from V1 to V2' even after a successful upgrade has been completed.

1112389

FortiView and Log View fail to display logs when FortiAnalyzer is configured as a managed device in FortiManager Cloud.

Others

Bug ID

Description

1019261

Unable to upgrade ADOM from 7.0 to 7.2, due to the error "Do not support urlfilter-table for global scope webfilter profile".

Workaround:

Run the following script against the ADOM DB:

config webfilter profile
    edit "g-default"
        config web
            unset urlfilter-table
        end
    next
end

1126662

In an FortiGate HA setup running on the public cloud platform, the FortiManager Cloud attempts to install changes on static routes, which may cause routes to be deleted after an HA failover.

Policy and Objects

Bug ID

Description

845022

SDN Connector failed to import objects from VMware VSphere.

1160047

Application control category "GenAI" is missing in FortiManager, but present in FortiGate.

Workaround:

Copy a FortiGate application list (Applist) from the CLI that includes Category 36, and insert it into a CLI template in FortiManager. Assign CLI template to FortiGate.

1170381

Unable to create new section "Add Section" in policy after upgrading FortiManager Cloud while using interface pair view mode. Operation "Add Section" triggers nothing. Field "label" or "global-label" are empty.

1199272

Imported certificate does not show details.

Services

Bug ID

Description

1167362

Despite having the "fgfm-deny-unknown" setting enabled, unauthorized devices might still be appearing in the Device Manager.

Known issues

Known issues

Known issues are organized into the following categories:

To inquire about a particular bug or to report a bug, please contact Fortinet Customer Service & Support.

New known issues

The following issues have been identified in version 7.4.8.

AP Manager

Bug ID

Description

1204035

FAP-231K is not supported by FortiManager.

Others

Bug ID

Description

1217534

During an upgrade of an FortiGate-HA cluster via FortiManager Cloud, if the disk-check feature is enabled, it may cause all cluster members to reboot simultaneously. This can result in an unexpected traffic interruption.

Workaround:

To prevent this issue, disable the disk check before performing the upgrade:

config fmupdate fwm-setting

set check-fgt-disk disable

end

Policy and Objects

Bug ID

Description

1212118

Reinstalling policy packages for more than three devices may cause the Application Security Console to crash.

Workaround:

  • Just select to install two device at the same time.

  • Use normal installation process, instead of Re-Install.

1215349

FortiManager 7.4.8 may delete policies or settings during device installation due to concurrent database interactions from tasks like auto-updates, policy installs, or HA-related updates running simultaneously.

Workaround:

Consider using policy package installations instead of device installations whenever possible. It is recommended to use Installation Preview before committing any changes to FortiGates. If you observe any unexpected actions, run an Integrity Check. If the issue is confirmed, retrieve the device configuration before proceeding.

1217455

FortiManager Cloud is not able to retrieve "usergroup" from "Cisco 3.3 Path7 Pxgrid" using FortiManager Cloud connector.

Workaround:

Add the appropriate DNS entry under System Settings > Network.

Existing known issues

The following issues have been identified in a previous version of FortiManager Cloud and remain in FortiManager Cloud 7.4.8.

AP Manager

Bug ID

Description

1032762

Since FortiOS 7.4.4 now supports the selection of multiple 802.11 protocols and has trimmed the band options, importing FortiOS 7.4.3 AP profiles may result in some bands and channels being un-matched or unset.

Device Manager

Bug ID

Description

974925

The NTP Server setting may not display the correct configuration. This issue might occur on managed devices running FortiOS version lower than 7.4.2.

Workaround:

Edit NTP server setting under CLI configuration.

980362

The Firmware Version column in Device Manager incorrectly shows 'Upgrading FortiGate from V1 to V2' even after a successful upgrade has been completed.

1112389

FortiView and Log View fail to display logs when FortiAnalyzer is configured as a managed device in FortiManager Cloud.

Others

Bug ID

Description

1019261

Unable to upgrade ADOM from 7.0 to 7.2, due to the error "Do not support urlfilter-table for global scope webfilter profile".

Workaround:

Run the following script against the ADOM DB:

config webfilter profile
    edit "g-default"
        config web
            unset urlfilter-table
        end
    next
end

1126662

In an FortiGate HA setup running on the public cloud platform, the FortiManager Cloud attempts to install changes on static routes, which may cause routes to be deleted after an HA failover.

Policy and Objects

Bug ID

Description

845022

SDN Connector failed to import objects from VMware VSphere.

1160047

Application control category "GenAI" is missing in FortiManager, but present in FortiGate.

Workaround:

Copy a FortiGate application list (Applist) from the CLI that includes Category 36, and insert it into a CLI template in FortiManager. Assign CLI template to FortiGate.

1170381

Unable to create new section "Add Section" in policy after upgrading FortiManager Cloud while using interface pair view mode. Operation "Add Section" triggers nothing. Field "label" or "global-label" are empty.

1199272

Imported certificate does not show details.

Services

Bug ID

Description

1167362

Despite having the "fgfm-deny-unknown" setting enabled, unauthorized devices might still be appearing in the Device Manager.