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Known issues

Known issues

Known issues are organized into the following categories:

To inquire about a particular bug or to report a bug, please contact Fortinet Customer Service & Support.

New known issues

No new issues have been identified in version 7.4.5.

Existing known issues

The following issues have been identified in a previous version of FortiManager Cloud and remain in FortiManager Cloud 7.4.5.

AP Manager

Bug ID

Description

1032762 Since FortiOS 7.4.4 now supports the selection of multiple 802.11 protocols and has trimmed the band options, importing FortiOS 7.4.3 AP profiles may result in some bands and channels being un-matched or unset.
1041445 The AP attributes do not automatically update in the AP Manager.
1062154 Due to a syntax mismatch between FortiGates and FortiManager Clouds for FortiAPs, installation may fail. Currently, FortiManager Cloud v7.4.3 with ADOM 7.4 only supports the FortiAP syntax of the latest FortiGates version 7.4.4.
1076200

Policy install fails due to FortiManager Cloud installs unexpected changes related to "<wifi_intf> address".

Workaround:

Create a CLI template with all subnet addresses and assign to device.

1081136

FortiManager Cloud is trying to delete and create ssid interface subnet address after upgrade.

Device Manager

Bug ID

Description

952422

IPsec templates created by SDWAN Overlay does not create tunnels for all the underlay interfaces.

973365

FortiManager Cloud does not display the IP addresses of FortiGate interfaces configured with DHCP addressing mode.

Workaround:

Disable Addressing Mode from DHCP to Manual in FortiManager Cloud Device DB, then retrieve from FortiGate and IP will be updated successfully.

974925

The NTP Server setting may not display the correct configuration. This issue might occur on managed devices running FortiOS version 7.4.2 or higher.

Workaround:

Edit NTP server setting under CLI configuration.

1004220 The SD-WAN Overlay template creates route-map names that exceed the 35-character limit.
1053194 If the "system interface speed" attribute is changed from the FortiManager Cloud, it may potentially cause an installation failure. Modifying the "system interface speed" is not currently supported on the FortiManager Cloud and must be done on the FortiGate side.
1070943

Unable to upgrade the devices through the Device Group Upgrade Firmware feature.

Workaround:

Upgrade devices individually by using the "Device Firmware Upgrade" feature or Create New Firmware Template for single devices or device groups and use the "Assign to Devices/Groups" feature.

1074717

An error might be observed when the SD-WAN template health check name contains a space, displaying the following message: "Bad health check name...".

1075747

SD-WAN Monitor does not display the members under the SD-WAN Rules (Map View or Table View).

1080414

CSV import fails to set metadata variables due to old header format ("name").

Others

Bug ID

Description

1003711

During the FortiGate HA upgrade, both the primary and secondary FortiGates may reboot simultaneously, which can disrupt the network. This issue is more likely to occur in FortiGates that require disk checks, leading to longer boot times.

Workaround:

Disabling thedisk check on fmupdate before the upgarde.

1019261

Unable to upgrade ADOM from 7.0 to 7.2, due to the error "Do not support urlfilter-table for global scope webfilter profile".

Workaround:

Run the following script against the ADOM DB:

config webfilter profile

edit "g-default"

config web

unset urlfilter-table

end

next

end

1019784 ADOM Upgrade from 7.0 to 7.2 fails with the "Fail(errno=0):invalid value" error message.
1029677

Unable to upgrade ADOM from v6.4 to v7.0 due to global scope error in webfilter profile.

Workaround:

Rename the "g-default" to "g-test" > save. It can be deleted after that. Once ADOM upgraded, new g-default is created.

Policy & Objects

Bug ID

Description

845022 SDN Connector failed to import objects from VMware VSphere.
991720

FortiManager Cloud still has an option to enable the "match-vip" through the policy package for "allow" policies. However, this is not supported anymore on the FortiGates.

Workaround:

Disable the option under advance option in Firewall Rule.

998850

Modification to Policy with install target does not update the policy package status.

Workaround:

Remove the Installation Target and re-add to the policy which will trigger Policy Package Modification and the install preview will also show the changes made.

1029921

Under the "Web Application Firewall" security profiles, users are unable to disable the signatures through the GUI.

1074686

FortiManager Cloud fails to import NAC policies.

Workaround:

Manually create the NAC policy in the policy package and then install.

1076659

When policy package configured with policy block, installation to multiple devices may have copy fail errors if combined length of the Policy Block name and Policy name is greater than 35 characters and if the total number of such policies exceeds 1000.

1079678

FortiManager Cloud does not provide any warning when there is a "deny all" policy in the middle of a Policy Package. This can be still seen on the "task monitor".

System Settings

Bug ID

Description

825319 FortiManager Cloud fails to promote a FortiGate HA member (running on firmware 7.2.0 to 7.2.4) to the Primary.

Known issues

Known issues

Known issues are organized into the following categories:

To inquire about a particular bug or to report a bug, please contact Fortinet Customer Service & Support.

New known issues

No new issues have been identified in version 7.4.5.

Existing known issues

The following issues have been identified in a previous version of FortiManager Cloud and remain in FortiManager Cloud 7.4.5.

AP Manager

Bug ID

Description

1032762 Since FortiOS 7.4.4 now supports the selection of multiple 802.11 protocols and has trimmed the band options, importing FortiOS 7.4.3 AP profiles may result in some bands and channels being un-matched or unset.
1041445 The AP attributes do not automatically update in the AP Manager.
1062154 Due to a syntax mismatch between FortiGates and FortiManager Clouds for FortiAPs, installation may fail. Currently, FortiManager Cloud v7.4.3 with ADOM 7.4 only supports the FortiAP syntax of the latest FortiGates version 7.4.4.
1076200

Policy install fails due to FortiManager Cloud installs unexpected changes related to "<wifi_intf> address".

Workaround:

Create a CLI template with all subnet addresses and assign to device.

1081136

FortiManager Cloud is trying to delete and create ssid interface subnet address after upgrade.

Device Manager

Bug ID

Description

952422

IPsec templates created by SDWAN Overlay does not create tunnels for all the underlay interfaces.

973365

FortiManager Cloud does not display the IP addresses of FortiGate interfaces configured with DHCP addressing mode.

Workaround:

Disable Addressing Mode from DHCP to Manual in FortiManager Cloud Device DB, then retrieve from FortiGate and IP will be updated successfully.

974925

The NTP Server setting may not display the correct configuration. This issue might occur on managed devices running FortiOS version 7.4.2 or higher.

Workaround:

Edit NTP server setting under CLI configuration.

1004220 The SD-WAN Overlay template creates route-map names that exceed the 35-character limit.
1053194 If the "system interface speed" attribute is changed from the FortiManager Cloud, it may potentially cause an installation failure. Modifying the "system interface speed" is not currently supported on the FortiManager Cloud and must be done on the FortiGate side.
1070943

Unable to upgrade the devices through the Device Group Upgrade Firmware feature.

Workaround:

Upgrade devices individually by using the "Device Firmware Upgrade" feature or Create New Firmware Template for single devices or device groups and use the "Assign to Devices/Groups" feature.

1074717

An error might be observed when the SD-WAN template health check name contains a space, displaying the following message: "Bad health check name...".

1075747

SD-WAN Monitor does not display the members under the SD-WAN Rules (Map View or Table View).

1080414

CSV import fails to set metadata variables due to old header format ("name").

Others

Bug ID

Description

1003711

During the FortiGate HA upgrade, both the primary and secondary FortiGates may reboot simultaneously, which can disrupt the network. This issue is more likely to occur in FortiGates that require disk checks, leading to longer boot times.

Workaround:

Disabling thedisk check on fmupdate before the upgarde.

1019261

Unable to upgrade ADOM from 7.0 to 7.2, due to the error "Do not support urlfilter-table for global scope webfilter profile".

Workaround:

Run the following script against the ADOM DB:

config webfilter profile

edit "g-default"

config web

unset urlfilter-table

end

next

end

1019784 ADOM Upgrade from 7.0 to 7.2 fails with the "Fail(errno=0):invalid value" error message.
1029677

Unable to upgrade ADOM from v6.4 to v7.0 due to global scope error in webfilter profile.

Workaround:

Rename the "g-default" to "g-test" > save. It can be deleted after that. Once ADOM upgraded, new g-default is created.

Policy & Objects

Bug ID

Description

845022 SDN Connector failed to import objects from VMware VSphere.
991720

FortiManager Cloud still has an option to enable the "match-vip" through the policy package for "allow" policies. However, this is not supported anymore on the FortiGates.

Workaround:

Disable the option under advance option in Firewall Rule.

998850

Modification to Policy with install target does not update the policy package status.

Workaround:

Remove the Installation Target and re-add to the policy which will trigger Policy Package Modification and the install preview will also show the changes made.

1029921

Under the "Web Application Firewall" security profiles, users are unable to disable the signatures through the GUI.

1074686

FortiManager Cloud fails to import NAC policies.

Workaround:

Manually create the NAC policy in the policy package and then install.

1076659

When policy package configured with policy block, installation to multiple devices may have copy fail errors if combined length of the Policy Block name and Policy name is greater than 35 characters and if the total number of such policies exceeds 1000.

1079678

FortiManager Cloud does not provide any warning when there is a "deny all" policy in the middle of a Policy Package. This can be still seen on the "task monitor".

System Settings

Bug ID

Description

825319 FortiManager Cloud fails to promote a FortiGate HA member (running on firmware 7.2.0 to 7.2.4) to the Primary.