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Known issues

Known issues

Known issues are organized into the following categories:

To inquire about a particular bug or to report a bug, please contact Fortinet Customer Service & Support.

New known issues

No new issues have been identified in version 7.4.7.

Existing known issues

The following issues have been identified in a previous version of FortiManager Cloud and remain in FortiManager Cloud 7.4.7.

AP Manager

Bug ID

Description

1032762 Since FortiOS 7.4.4 now supports the selection of multiple 802.11 protocols and has trimmed the band options, importing FortiOS 7.4.3 AP profiles may result in some bands and channels being un-matched or unset.

Device Manager

Bug ID

Description

970157

FortiManager Cloud is attempting to install SNMP configurations that are not supported by the FortiGate VM, such as power-supply-failure, temperature-high, and voltage-alert.

Workaround:

Create a CLI template for SNMP configuration and assign it to the device(s).

973365

FortiManager Cloud does not display the IP addresses of FortiGate interfaces configured with DHCP addressing mode.

Workaround:

Disable Addressing Mode from DHCP to Manual in FortiManager Cloud Device DB, then retrieve from FortiGate and IP will be updated successfully.

974925

The NTP Server setting may not display the correct configuration. This issue might occur on managed devices running FortiOS version 7.4.2 or higher.

Workaround:

Edit NTP server setting under CLI configuration.

980362

The Firmware Version column in Device Manager incorrectly shows "Upgrading FortiGate from V1 to V2" even after a successful upgrade has been completed.

1102790

FortiManager Cloud pushes the unset auto-connect command to config system lte-modem, where the default value is disabled on FortiOS but still enabled on FortiManager Cloud.

Others

Bug ID

Description

1126662

In an FortiGate HA setup running on the public cloud platform, the FortiManager Cloud attempts to install changes on static routes, which may cause routes to be deleted after an HA failover.

1019261

Unable to upgrade ADOM from 7.0 to 7.2, due to the error "Do not support urlfilter-table for global scope webfilter profile".

Workaround:

Run the following script against the ADOM DB:

config webfilter profile
							edit "g-default"
							config web
							unset urlfilter-table
							end
							next
						end

1041706

Extender Manager shows the managed Extender as Down even if it is Up and correctly displayed on FortiGate.

Policy & Objects

Bug ID

Description

845022 SDN Connector failed to import objects from VMware VSphere.
971065 When the number of Custom Internet Services exceeds 256, installation fails due to this limitation.
1142983 In FortiManager Cloud, creating a threat feed connector and applying it to multiple VDOMs results in the same UUID being assigned across all instances. This behavior may lead to duplicate UUID issues.

Known issues

Known issues

Known issues are organized into the following categories:

To inquire about a particular bug or to report a bug, please contact Fortinet Customer Service & Support.

New known issues

No new issues have been identified in version 7.4.7.

Existing known issues

The following issues have been identified in a previous version of FortiManager Cloud and remain in FortiManager Cloud 7.4.7.

AP Manager

Bug ID

Description

1032762 Since FortiOS 7.4.4 now supports the selection of multiple 802.11 protocols and has trimmed the band options, importing FortiOS 7.4.3 AP profiles may result in some bands and channels being un-matched or unset.

Device Manager

Bug ID

Description

970157

FortiManager Cloud is attempting to install SNMP configurations that are not supported by the FortiGate VM, such as power-supply-failure, temperature-high, and voltage-alert.

Workaround:

Create a CLI template for SNMP configuration and assign it to the device(s).

973365

FortiManager Cloud does not display the IP addresses of FortiGate interfaces configured with DHCP addressing mode.

Workaround:

Disable Addressing Mode from DHCP to Manual in FortiManager Cloud Device DB, then retrieve from FortiGate and IP will be updated successfully.

974925

The NTP Server setting may not display the correct configuration. This issue might occur on managed devices running FortiOS version 7.4.2 or higher.

Workaround:

Edit NTP server setting under CLI configuration.

980362

The Firmware Version column in Device Manager incorrectly shows "Upgrading FortiGate from V1 to V2" even after a successful upgrade has been completed.

1102790

FortiManager Cloud pushes the unset auto-connect command to config system lte-modem, where the default value is disabled on FortiOS but still enabled on FortiManager Cloud.

Others

Bug ID

Description

1126662

In an FortiGate HA setup running on the public cloud platform, the FortiManager Cloud attempts to install changes on static routes, which may cause routes to be deleted after an HA failover.

1019261

Unable to upgrade ADOM from 7.0 to 7.2, due to the error "Do not support urlfilter-table for global scope webfilter profile".

Workaround:

Run the following script against the ADOM DB:

config webfilter profile
							edit "g-default"
							config web
							unset urlfilter-table
							end
							next
						end

1041706

Extender Manager shows the managed Extender as Down even if it is Up and correctly displayed on FortiGate.

Policy & Objects

Bug ID

Description

845022 SDN Connector failed to import objects from VMware VSphere.
971065 When the number of Custom Internet Services exceeds 256, installation fails due to this limitation.
1142983 In FortiManager Cloud, creating a threat feed connector and applying it to multiple VDOMs results in the same UUID being assigned across all instances. This behavior may lead to duplicate UUID issues.