Requirements
|
Requirement |
Description |
|---|---|
|
FortiCloud account |
Create a FortiCloud account if you do not have one. Launching FortiGate Cloud requires a FortiCloud account. A FortiCloud account administrator can add Identity and Access Management users to the access the account with admin or read-only roles. |
|
FortiGate/FortiWifi subscription |
You must register all FortiGate/FortiWifi devices on FortiCloud. |
|
Internet access |
You must have internet access to create a FortiGate Cloud instance and to enable devices to communicate with and periodically send logs to FortiGate Cloud. |
|
Browser |
FortiGate Cloud supports Firefox, Chrome, Edge, and Safari. |
FortiGate Cloud supports all high-end, mid-range, and entry-level FortiGate models up to the FortiGate 3701F. See the Fortinet website for information about FortiGate models and specifications. All FortiWifi models support FortiGate Cloud.
FortiGate Cloud enforces the End of Support (EoS) date for FortiOS firmware. See Product Life Cycle for information about EoS dates.
How FortiGate Cloud supports EoS dates depends on whether the connected FortiGate has a subscription to FortiGate Cloud.
For FortiGates connected to FortiGate Cloud with a subscription:
-
FortiGates are exempt from firmware EoS enforcement and can run any firmware supported by FortiGate Cloud (FortiOS 6.4 and later).
-
Supported FortiGate hardware models that cannot be upgraded to supported firmware versions will instead be supported by FortiGate Cloud on the latest available firmware until the hardware EoS date has been reached.
-
Support for FortiOS 5.x and 6.2 ended March 31, 2024.
For FortiGates connected to FortiGate Cloud without a subscription:
-
FortiGates must run supported firmware that has not exceeded the EoS date to retain access to all FortiGate Cloud functionality.
-
When FortiGate devices are running EoS firmware, FortiGate Cloud continues to receive submitted event logs and generate reports, but no longer sends report emails to administrators, and administrators cannot access FortiView or Log View. However, administrators can access firmware upgrade and deprovision functionality.
-
When a new patch of supported firmware becomes available, you must upgrade FortiGates to the latest patch within 7 days to retain access to all FortiGate Cloud functionality. When not upgraded, FortiGate Cloud temporarily stops receiving submitted logs and blocks access to FortiView and Log View until you upgrade FortiGate.
Following are exceptions to EoS enforcement for FortiGates without a subscription:
-
FortiGates running FortiOS 6.4 with Elite support contracts will be supported by FortiGate Cloud until March 31, 2026.
-
FortiGates with FIPS-CC mode enabled (using either GA firmware or the FIPS-CC certified firmware) are exempt from EoS enforcement by FortiGate Cloud.
For FortiDeploy, FortiGate Cloud supports FortiGate/FortiWiFi/POE desktop and 1U models up to the 900 series running FortiOS 6.4 and later.
The following table lists port numbers that outbound traffic requires. On request, Fortinet can supply the destination IP addresses to add to an outbound policy, if required.
|
Purpose |
Protocol |
Port |
|---|---|---|
|
Portal and controller |
TCP |
443 |
|
Analytic connection |
514 |
|
|
Management connection |
541 |