Logging in as an IAM user
Users can access FortiCloud services and support as an IAM user with their IAM user credentials. Once the login credentials have been verified, users can then proceed using the account credentials.
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While it is optional, it is strongly recommended that you enable Two-Factor Authentication (2FA). If the administrative account enforces 2FA for the entire account, IAM users should complete 2FA setup after logging in to https://support.fortinet.com for the first time. See Two-Factor Authentication (2FA). |
To log in as an IAM user:
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Go to https://support.fortinet.com.
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Select Login Now. The log in portal opens.
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Select IAM Login.
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Enter your credentials in the Account ID/Alias, Username, and Password fields.
You can enter either your account ID number or alias in the Account ID/Alias field.
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Click Log In. The default page will be displayed.