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Identity & Access Management (IAM)

Logging into an OU account

24.1.0
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Logging into an OU account

Users can access FortiCloud using IAM user accounts or an OU account when logging in with their IAM user credentials. Once the login credentials have been verified, users can then choose to proceed with an Organizational Unit (OU) account. OU access is dependent on the permission profile assigned to your login credentials. Available OUs and member accounts will turn blue when hovered over and display the Select button.

To access Organizational Unit accounts with IAM user credentials:
  1. Go to https://support.fortinet.com.

  2. Select Login Now. The log in portal opens.

  3. Select IAM Login.

  4. Enter your credentials in the Account ID/Alias, Username, and Password fields.

    Note

    You can enter either your account ID number or alias in the Account ID/Alias field.

  5. Click Log In. If the current user has Organization/OU scope configured, a list of Organizational Units and member accounts is displayed.

  6. Select the access method:

    • Hover over an OU and click Select to log in to a root account.

    • Hover over a member account and click Select to log into the account.

      Note

      For OU and member account selection, it depends on the target portal. Most of the portals only support the user selecting a member account. The Asset Management portal supports the user selecting an OU.

    The Dashboard is displayed.

To access Organizational Unit accounts with external IdP credentials:
  1. Log in using your company's ID provider. The log in portal opens.

  2. Select the Service Provider.

  3. Select Organizations. A list of Organizational Units and member accounts is displayed.

  4. Select the access method:

    • Hover over an OU and click Select to log in to a root account.

    • Hover over an OU member account and click Select to log into the account.

    The Dashboard is displayed.

Logging into an OU account

Users can access FortiCloud using IAM user accounts or an OU account when logging in with their IAM user credentials. Once the login credentials have been verified, users can then choose to proceed with an Organizational Unit (OU) account. OU access is dependent on the permission profile assigned to your login credentials. Available OUs and member accounts will turn blue when hovered over and display the Select button.

To access Organizational Unit accounts with IAM user credentials:
  1. Go to https://support.fortinet.com.

  2. Select Login Now. The log in portal opens.

  3. Select IAM Login.

  4. Enter your credentials in the Account ID/Alias, Username, and Password fields.

    Note

    You can enter either your account ID number or alias in the Account ID/Alias field.

  5. Click Log In. If the current user has Organization/OU scope configured, a list of Organizational Units and member accounts is displayed.

  6. Select the access method:

    • Hover over an OU and click Select to log in to a root account.

    • Hover over a member account and click Select to log into the account.

      Note

      For OU and member account selection, it depends on the target portal. Most of the portals only support the user selecting a member account. The Asset Management portal supports the user selecting an OU.

    The Dashboard is displayed.

To access Organizational Unit accounts with external IdP credentials:
  1. Log in using your company's ID provider. The log in portal opens.

  2. Select the Service Provider.

  3. Select Organizations. A list of Organizational Units and member accounts is displayed.

  4. Select the access method:

    • Hover over an OU and click Select to log in to a root account.

    • Hover over an OU member account and click Select to log into the account.

    The Dashboard is displayed.