Portals with resource-based permission
Resource-based permissions allow user permissions to be assigned by feature, instead of assigning permissions for the entire portal. The following FortiCloud portals use resource-based permissions to allow access:
The permission details of other portals can be found in their respective product guides. |
Asset Management
The Asset Management portal uses resource-based permissions to control access to various features and portal pages. See the Asset Management Guide for more information.
Resource |
Description |
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Entitlement Management | Provide control over entitlements, including entitlement (product, contract, license) registration, Pending Registration, and Marketplace features. The user can be granted Read Only, Read & Write, or No Access privileges. | ||
Asset Maintenance | Provide control over available assets, including license downloading, decommissioning, deregistration, TradeUp, transfer, and folder management. The user can be granted Read Only, Read & Write, or No Access privileges. | ||
Renewal Notice |
Provide the user with product renewal notifications. The user can be granted Read Only or No Access privileges.
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Vulnerability List | Provide the user access to the product vulnerability list. The user can be granted Read Only or No Access privileges. | ||
Account Services |
Provide access to account-level products or services, including Account Services, FortiMeter, and the ELA Profile. The user can be granted Read Only, Read & Write, or No Access privileges. |
IAM
The Identity & Access Management portal uses resource-based permissions to control access to their own account and the creation and management of other users.
Resource |
Description |
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User/Permissions | Provide control over users, user groups, permission profiles, and migrating sub users. The user can be granted Read Only, Read & Write, or No Access privileges. |
Account | Provide account management capabilities, including managing Account Settings. The user can be granted Read Only, Read & Write, or No Access privileges. |
Credentials | Provide control over account Security Credentials. The user can be granted Read Only, Read & Write, or No Access privileges. |
FortiCare
The FortiCare portal uses resource-based permissions to control access to ticketing features. The FortiCare permissions can be assigned using the FortiCare New option.
Resource |
Description |
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Customer Service Tickets | Allow the user to create and track tickets pertaining to contracts and account management. The user can be granted Read Only, Read & Write, or No Access privileges. | ||
Technical Support Tickets | Allow the user to create and track tickets for technical issues. The user can be granted Read Only, Read & Write, or No Access privileges. | ||
RMA Tickets | Allow the user to create and track tickets pertaining to DOA and RMA assets. The user can be granted Read Only, Read & Write, or No Access privileges. | ||
Advanced Service Requests |
Allow the user to submit an Advanced Service request for professional assistance. The user can be granted Read Only, Read & Write, or No Access privileges.
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Incident Response Ticket |
Allow the user to submit an Incident Response ticket for evaluation. The user can be granted Read Only, Read & Write, or No Access privileges.
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Web Chat |
Allow the user to join live web chats with Fortinet support. The user can be granted Read & Write or No Access privileges. |
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Survey Tickets |
Allow the user to submit feedback in the ticket survey. The user can be granted Read & Write or No Access privileges. |
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Support Resources |
Allow the user to view support resources, such as resource documents, Firmware downloads, and the customer support bulletin. Partners can also view the Bug Tracker. The user can be granted Read Only or No Access privileges. |
The FortiCare Legacy portal permissions can be assigned using the role-based FortiCare Legacy option. |