Known issues

The following issues have been identified in version 7.2.2. For inquiries about a particular bug or to report a bug, contact Customer Service & Support.

Dashboard

Bug ID	Description
817485	Drilldown on macOS vulnerability includes unrelated vulnerabilities.
856790	Dashboard does not have AntiRansomware Detection widget.
902136	Endpoint count is mismatched on EMS dashboard and endpoints details.
924700	EMS cannot correctly load device pages.
918258	FortiClient Cloud security risk counter widget number and endpoints list do not match.
946209	Secured Endpoints Scan Status list is empty.

Endpoint management

Bug ID	Description
792447	EMS fails to show zero trust network access (ZTNA) feature in the endpoint detail enabled/disabled features section.
831108	User cannot download PDF report of FortiClient Cloud Sandbox (PaaS) events on EMS.
860669	FortiClient 7.0.0 and 7.0.1 do not register to EMS with default certificate.
867303	Load next x pagination control should be added to the item-list component.
871923	EMS cannot apply quarantine feature to offline endpoint.
891064	Google domain enumeration fails when there are over 200 000 users.
947094	Index API error occurs when filtering potentially unwanted applications in endpoint summary.

Endpoint policy and profile

Bug ID	Description
826013	Setting Vulnerability Scan patch status to Not does not work.
826940	EMS does not save <temp_whitelist_timeout> in an endpoint profile.
868534	Web Filter profile synced from FortiGate keeps disabled status links in the exception list.
901233	Websites that user imports under FortiManager-Web Rating Override category are listed as Simple via EMS.
921461	Required Deep Inspection sign changes from green to red when application signatures are added to firewall application override list.
932758	EMS profiles are not assigned to the user after EMS upgrade to 7.2.1.

License

Bug ID	Description
823690	EMS includes Removable Media Access feature when using ZTNA user-based license.
868174	EMS shows features for future license.
905675	Transitioning VPN-only license to user-based throws error.

Logs

Bug ID	Description
868813	EMS should improve logging of FortiGate connection-related changes.

Multitenancy

Bug ID	Description
745854	Super administrators convert to site administrators after enabling multitenancy.
918769	FortiClient Cloud moves the license to the default site instead of a custom site.

Performance

Bug ID	Description
921047	EMS performance test_persistent connection has issues with 50 000 endpoints.
948084	Sipdaemon has high memory usage with more multitenancy sites.

Fabric devices

Bug ID	Description
856868	EMS cannot handle large amount of FortiGates connected.
869368	EMS does not sync FortiGuard outbreak rules with FortiGate unless there is a change in zero trust network access (ZTNA) tags.
873831	EMS does not send notification API to FortiGate to trigger it to retrieve new tags when EMS changes shared tag type.
907391	Dynamic IP and MAC addresses do not show up for tags received from EMS.
918139	The FortiGate sometimes cannot get websocket sysinfo about quarantine status when EMS quarantines FortiClient .

Zero Trust tagging

Bug ID	Description
810778	EMS does not equally share FortiClient tag information to connected FortiGate Fabric devices.
843774	ZTNA monitor shows VPN connected IP address when IP address range matches with LAN IP address.
941573	EMS allows multiplicity in zero trust tag naming.
941701	Endpoint can end up with incorrect tags if user changes ZTNA rules multiple times.
947483	Disabling AD ZTNA tag does not remove it from endpoint.
958619	Creating a Windows Security rule for Bitlocker Disk Encryption enabled on an OS disk gives the Invalid Windows rule error.

Deployment and installers

Bug ID	Description
764999	EMS lists FortiClient version in its official installer list when the FortiGuard Distribution Server blocks EMS from download said version.
845767	EMS fails to create installer and cannot access installer download link.
847870	FortiClient Cloud does not include packaged installer when sending email invitation.
907933	Installers are not signed when new code certificate is added in EMS (repackager).
942984	EMS shows wrong scheduled time under endpoint detail page for endpoint user-scheduled FortiClient deployment.

System Settings

Bug ID	Description
924648	In FortiClient Cloud, enabling option to send email alert on detected software causes same email to be sent every five minutes.
949058	FortiClient Cloud cannot delete certificate for software package signature.
949569	EMS throws an error when uploading software signing certificate.

Software Inventory

Bug ID	Description
928780	GUI shows old software versions as still installed on machine.

Administration

Bug ID	Description
828490	Permission Denied: Your permissions might have been updated error message displays for all admin roles.

Chromebook

Bug ID	Description
918105	FortiClient Cloud lists Chromebook profiles when importing Web Filter profiles from FortiGate in multitenancy site with Chromebook feature disabled.

ZTNA connection rules

Bug ID	Description
872353	Zero Trust tag - user notification message.

Endpoint control

Bug ID	Description
877498	Endpoints lose policy sync in random behavior.
919052	All endpoints are deregistered after configuring user verification period to 30 days on FortiClient Cloud.

Malware Protection and Sandbox

Bug ID	Description
8498022	Endpoint summary shows antiransomware events but there are no events found in EMS.

Configuration

Bug ID	Description
937233	User cannot disable mobile device management integration if OAuth Client Management is removed from Workspace ONE.
939358	EMS uses the same port for FortiOS and Chromebook connectivity.

GUI

Bug ID	Description
870219	EMS deployment only shows domain netbios name under Endpoint groups.
871057	EMS allows saving URL in exclusion list with empty URL field.

FortiGuard outbreak alert

Bug ID	Description
819025	With multiple sites, EMS fails to display FortiGuard outbreak detection rules downloaded from FortiGuard distribution server (FDS).

Install and upgrade

Bug ID	Description
869401	Schema differences exist between the freshly installed and upgraded databases.
933644	URL/disk path is wrong while browsing installer created on EMS when high availability is configured.
952677	EMS HA upgrade takes more than five hours to complete.

Onboarding

Bug ID	Description
918979	Active user count for invitation shows incorrect value.

Other

Bug ID	Description
585763	User cannot login to FortiClient Cloud if they use the same browser for login to on-premise EMS.
766163	Browser causes FortiClient Cloud issues.
792481	EMS database issue causes restore to fail when collation does not match.
797264	FortiClient cannot update signatures from FortiManager.
868556	EMS does not add ICDB signature version information in FortiGuard Signature Information page.
872871	CSV export file is missing fields.
875391	EMS API /api/v1/endpoints/index to return manufacturer, model, and serial number.
877303	EMS sends duplicate email alerts for AD connector being offline.
887172	EMS fails to get update from FortiManager.
931170	EMS does not send firmware version to FortiAnalyzer.