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Known issues

Known issues

The following issues have been identified in version 7.0.4. For inquiries about a particular bug or to report a bug, contact Customer Service & Support.

Dashboard

Bug ID

Description

781654 EMS does not remove dashboard outbreak alerts when endpoint disconnects.

Endpoint management

Bug ID

Description

691790

EMS should not allow downloading requested diagnostic result for FortiClient (Linux).

760816 Group assignment rules based on IP addresses do not work when using split tunnel.
780630 EMS Active Directory schema does not fully update on EMS.

785186

EMS does not remove user from policy after deleting the domain.

789330

API displays error 400 while filtering/sorting checksum field for Sandbox events.

792652

EMS cannot delete domain.

794153

Importing domain with certificate has issues.

821704

EMS reports device state as managed in verified and unverified user table after FortiClient is unregistered from EMS.

Endpoint policy and profile

Bug ID

Description

466124 User cannot change <nat_alive_freq> value.

766445

EMS enables or disables profile feature for all policies that use the defined profile.

768768

You can simultaneously configure Security Risk category under AntiVirus protection and Web Filter, which causes conflicts.

777067 EMS does not import Web Filter profiles from FortiOS if login banners are enabled.

783386

Web Filter profile imported from FortiOS shows as enabled in the GUI but disabled in XML.

786109

Testing Sandbox connection fails with dev tool errors.

789344

You can configure <candc_enabled> tag on both the Malware Protection and Application Firewall profiles in XML.

792793 Quick Scan option does not work in GUI when trying to set scheduled scan.

797556

User cannot enable Exclude Files from Trusted Sources in Endpoint Profiles > Sandbox Detection.

798386

EMS falsely correlates some FortiAnalyzer settings.

823595

For a newly created profile, the invalid certificate action should be set to warning by default when EMS applies a valid certificate.

License

Bug ID

Description

823458 EMS with Endpoint Protection Platform (EPP) only license and zero trust network access feature enabled reports the EPP license as consumed, but fails to quarantine the endpoint.

Installation and upgrade

Bug ID

Description

754722 Uninstall deployment from EMS does not work on FortiClient 6.4.6.
798556 Upgrade from 6.4.7 to 7.0.3 fails with invalid object name 'dbo.lags_raw' error.

Zero Trust tagging

Bug ID

Description

726835 FortiGate cannot get the updated VPN IP address in firewall dynamic EMS tag address when FortiClient establishes the VPN tunnel.
765375 User in Active Directory Group Zero Trust Network Access rule does not identify domains.

Deployment and installers

Bug ID

Description

666289

EMS does not report correct deployment package state.

773672 Disabling installer ID in FortiClient installer does not take effect.

System Settings

Bug ID

Description

753951

EMS does not recognize disabling Use FortiManager for client software/signature updates > Failover.

784554 EMS displays error while importing ACME certificate.

Chromebook

Bug ID

Description

777957 EMS assigns the wrong profile.

Administration

Bug ID

Description

678899

Persisting LDAP configuration in multitenancy global/default/non-default administration users.

786722 Site administrator cannot delete admin user account.

Performance

Bug ID

Description

731097 Updating or disabling policy assigned to large number of AD endpoints takes long time to process.
759729 Possible slow httpd file handle leak.

FortiGuard Outbreak Alert

Bug ID

Description

773928 EMS only lists FortiGuard outbreak detection rules in default site.

Configuration

Bug ID

Description

745913 SMTP configuration fails authentication.

Endpoint control

Bug ID

Description

776626

FortiClient may fail to get Web Filter custom message when EMS runs in high availability mode.

777546

Regenerating ACME certificate option does not appear after adding, deleting, or editing a site.

779652 IPsec VPN shows offline status in FortiGate endpoint record list and fails to resolve VPN IP address to EMS tag firewall dynamic address.

783838

Custom messages for stop and reevaluation do not reflect on the preview GUI.

800451

Zero Trust tag for on-Fabric rule type applies when endpoint is off-Fabric.

GUI

Bug ID

Description

632427 Software Inventory filter and sorting action in heading does not work.

717433

Patching a vulnerability for a specific endpoint patches it on others.

731074

Importing the same JSON file for zero trust tagging twice introduces duplicate tags.

770204 When CX changes the invitation link expiry date, the previous invitation link does not work.
771027 FortiClient does not detect virus within large zip file, but detects it when extracted.

774880

You can import the same Zero Trust tagging rules multiple times by clicking the Import button multiple times.

793313

Detailed deployment states list does not fit in window.

800867

Disclaimer message adds extra new lines after first line break on GUI saves.

Malware Protection and Sandbox

Bug ID

Description

793926 FortiShield blocks spoolsv.exe on Citrix virtual machine servers.

Web Filter and plugin

Bug ID

Description

793017 Web Filter disconnects an application's underlying connection.

Other

Bug ID

Description

752052 EMS does not sending alert emails.
759986 Handle SMTP message size limit.

786181

EMS is not sending EMS and endpoint alert emails.

Known issues

The following issues have been identified in version 7.0.4. For inquiries about a particular bug or to report a bug, contact Customer Service & Support.

Dashboard

Bug ID

Description

781654 EMS does not remove dashboard outbreak alerts when endpoint disconnects.

Endpoint management

Bug ID

Description

691790

EMS should not allow downloading requested diagnostic result for FortiClient (Linux).

760816 Group assignment rules based on IP addresses do not work when using split tunnel.
780630 EMS Active Directory schema does not fully update on EMS.

785186

EMS does not remove user from policy after deleting the domain.

789330

API displays error 400 while filtering/sorting checksum field for Sandbox events.

792652

EMS cannot delete domain.

794153

Importing domain with certificate has issues.

821704

EMS reports device state as managed in verified and unverified user table after FortiClient is unregistered from EMS.

Endpoint policy and profile

Bug ID

Description

466124 User cannot change <nat_alive_freq> value.

766445

EMS enables or disables profile feature for all policies that use the defined profile.

768768

You can simultaneously configure Security Risk category under AntiVirus protection and Web Filter, which causes conflicts.

777067 EMS does not import Web Filter profiles from FortiOS if login banners are enabled.

783386

Web Filter profile imported from FortiOS shows as enabled in the GUI but disabled in XML.

786109

Testing Sandbox connection fails with dev tool errors.

789344

You can configure <candc_enabled> tag on both the Malware Protection and Application Firewall profiles in XML.

792793 Quick Scan option does not work in GUI when trying to set scheduled scan.

797556

User cannot enable Exclude Files from Trusted Sources in Endpoint Profiles > Sandbox Detection.

798386

EMS falsely correlates some FortiAnalyzer settings.

823595

For a newly created profile, the invalid certificate action should be set to warning by default when EMS applies a valid certificate.

License

Bug ID

Description

823458 EMS with Endpoint Protection Platform (EPP) only license and zero trust network access feature enabled reports the EPP license as consumed, but fails to quarantine the endpoint.

Installation and upgrade

Bug ID

Description

754722 Uninstall deployment from EMS does not work on FortiClient 6.4.6.
798556 Upgrade from 6.4.7 to 7.0.3 fails with invalid object name 'dbo.lags_raw' error.

Zero Trust tagging

Bug ID

Description

726835 FortiGate cannot get the updated VPN IP address in firewall dynamic EMS tag address when FortiClient establishes the VPN tunnel.
765375 User in Active Directory Group Zero Trust Network Access rule does not identify domains.

Deployment and installers

Bug ID

Description

666289

EMS does not report correct deployment package state.

773672 Disabling installer ID in FortiClient installer does not take effect.

System Settings

Bug ID

Description

753951

EMS does not recognize disabling Use FortiManager for client software/signature updates > Failover.

784554 EMS displays error while importing ACME certificate.

Chromebook

Bug ID

Description

777957 EMS assigns the wrong profile.

Administration

Bug ID

Description

678899

Persisting LDAP configuration in multitenancy global/default/non-default administration users.

786722 Site administrator cannot delete admin user account.

Performance

Bug ID

Description

731097 Updating or disabling policy assigned to large number of AD endpoints takes long time to process.
759729 Possible slow httpd file handle leak.

FortiGuard Outbreak Alert

Bug ID

Description

773928 EMS only lists FortiGuard outbreak detection rules in default site.

Configuration

Bug ID

Description

745913 SMTP configuration fails authentication.

Endpoint control

Bug ID

Description

776626

FortiClient may fail to get Web Filter custom message when EMS runs in high availability mode.

777546

Regenerating ACME certificate option does not appear after adding, deleting, or editing a site.

779652 IPsec VPN shows offline status in FortiGate endpoint record list and fails to resolve VPN IP address to EMS tag firewall dynamic address.

783838

Custom messages for stop and reevaluation do not reflect on the preview GUI.

800451

Zero Trust tag for on-Fabric rule type applies when endpoint is off-Fabric.

GUI

Bug ID

Description

632427 Software Inventory filter and sorting action in heading does not work.

717433

Patching a vulnerability for a specific endpoint patches it on others.

731074

Importing the same JSON file for zero trust tagging twice introduces duplicate tags.

770204 When CX changes the invitation link expiry date, the previous invitation link does not work.
771027 FortiClient does not detect virus within large zip file, but detects it when extracted.

774880

You can import the same Zero Trust tagging rules multiple times by clicking the Import button multiple times.

793313

Detailed deployment states list does not fit in window.

800867

Disclaimer message adds extra new lines after first line break on GUI saves.

Malware Protection and Sandbox

Bug ID

Description

793926 FortiShield blocks spoolsv.exe on Citrix virtual machine servers.

Web Filter and plugin

Bug ID

Description

793017 Web Filter disconnects an application's underlying connection.

Other

Bug ID

Description

752052 EMS does not sending alert emails.
759986 Handle SMTP message size limit.

786181

EMS is not sending EMS and endpoint alert emails.