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Known issues

Known issues

The following issues have been identified in version 6.2.3. For inquiries about a particular bug or to report a bug, contact Customer Service & Support.

EMS administration

Bug ID

Description

563305 Permission denied for user with limited admin role.
577368 Using LDAP users as EMS users causes duplicate admin_user records.
581907 Add User button goes to the wrong page.
592677 Restore does not work, failing on large backup files.
599859 EMS fails to allow access using admin credentials.

EMS installation and upgrade

Bug ID

Description

470172

EMS proxy settings do not work for FDS updates.

578016

Unable to access EMS after upgrade.

579255

Keeping a deployment package updated to the latest patch is visible for all patches.

592458 Downloading available FortiClient logs does not work after upgrade.
594798 Installer limitation and disk size check.

Endpoints

Bug ID

Description

576108 Distinguished name (DN) parsing problems.
585648 Host verification tags are present in EMS but missing in FortiOS.
587344 EMS Web Filter custom default message shows categorized as unrated URL when FortiGuard is inaccessible.
588212 macOS endpoint in domain shows up in workgroups in EMS.
588710 EMS fails to report combined host verification rule match.
588716 Unable to delete custom group if it is not empty.

590620

Domain computer displays under workgroups.

592450 Selecting All Endpoints selects limited endpoints.
595548 FortiClient does not receive a profile from EMS.
598321 Uncaught TypeError arises when group is not selected in group assignment rule.

601239

FortiClient and EMS report different group tags.

601478

Syncing Active Directory (AD) subdomain with empty DN causes LDAP referral error.

Endpoint policy and profile

Bug ID

Description

565304 Profile synchronization between FortiOS and EMS fails if FortiOS admin password changes.

585394

Cannot access previously created endpoint profiles in EMS to make changes.

607235

Unable to import profile from FortiOS in EMS desktop console.

Workaround: Use browser connection to EMS.

FortiClient deployment

Bug ID

Description

552883 Endpoint stuck on pending endpoint Telemetry message after AD-based deployment.
579422 Deployment stuck on install error.
588597 EMS reports it failed to delete an invitation being used when deleting a deployment package.
590998 EMS never renotifies clients to download installer.

600823

Installer does not populate firewall tables on remote databases.

Other

Bug ID

Description

553323

EMS Apache logs fill up server storage.

593195

EMS does not report IP address change to FortiOS via FSSO when user changes from wired to wireless.

597508

EMS FSSO reports wrong hostname to FortiOS.

599429

EMS diagnostic tool takes a long time to export event log.

599443 LDAP error.

Known issues

Known issues

The following issues have been identified in version 6.2.3. For inquiries about a particular bug or to report a bug, contact Customer Service & Support.

EMS administration

Bug ID

Description

563305 Permission denied for user with limited admin role.
577368 Using LDAP users as EMS users causes duplicate admin_user records.
581907 Add User button goes to the wrong page.
592677 Restore does not work, failing on large backup files.
599859 EMS fails to allow access using admin credentials.

EMS installation and upgrade

Bug ID

Description

470172

EMS proxy settings do not work for FDS updates.

578016

Unable to access EMS after upgrade.

579255

Keeping a deployment package updated to the latest patch is visible for all patches.

592458 Downloading available FortiClient logs does not work after upgrade.
594798 Installer limitation and disk size check.

Endpoints

Bug ID

Description

576108 Distinguished name (DN) parsing problems.
585648 Host verification tags are present in EMS but missing in FortiOS.
587344 EMS Web Filter custom default message shows categorized as unrated URL when FortiGuard is inaccessible.
588212 macOS endpoint in domain shows up in workgroups in EMS.
588710 EMS fails to report combined host verification rule match.
588716 Unable to delete custom group if it is not empty.

590620

Domain computer displays under workgroups.

592450 Selecting All Endpoints selects limited endpoints.
595548 FortiClient does not receive a profile from EMS.
598321 Uncaught TypeError arises when group is not selected in group assignment rule.

601239

FortiClient and EMS report different group tags.

601478

Syncing Active Directory (AD) subdomain with empty DN causes LDAP referral error.

Endpoint policy and profile

Bug ID

Description

565304 Profile synchronization between FortiOS and EMS fails if FortiOS admin password changes.

585394

Cannot access previously created endpoint profiles in EMS to make changes.

607235

Unable to import profile from FortiOS in EMS desktop console.

Workaround: Use browser connection to EMS.

FortiClient deployment

Bug ID

Description

552883 Endpoint stuck on pending endpoint Telemetry message after AD-based deployment.
579422 Deployment stuck on install error.
588597 EMS reports it failed to delete an invitation being used when deleting a deployment package.
590998 EMS never renotifies clients to download installer.

600823

Installer does not populate firewall tables on remote databases.

Other

Bug ID

Description

553323

EMS Apache logs fill up server storage.

593195

EMS does not report IP address change to FortiOS via FSSO when user changes from wired to wireless.

597508

EMS FSSO reports wrong hostname to FortiOS.

599429

EMS diagnostic tool takes a long time to export event log.

599443 LDAP error.