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Known issues

Known issues

The following issues have been identified in version 6.4.2. For inquiries about a particular bug or to report a bug, contact Customer Service & Support.

Multitenancy

Bug ID

Description

647465 Some Chromebook settings should be per-site and not global.
647892 Creating sites through API breaks EMS.
673587 Running out of licenses alerts should not apply to global EMS with multitenancy enabled.

Dashboard

Bug ID

Description

671175 Dashboard widgets results are inaccurate.

Endpoint management

Bug ID

Description

576108

Distinguished name parsing problems.

608500

Active Directory (AD) synchronization to EMS issue - groups do not populate in EMS.

631620

Administrator fails to manually move endpoint to a new workgroup.

639974 Domain endpoint registered to EMS before importing domain shows no IP address and loses events upon restarting.

647407

Computers deleted from AD domains appear in EMS.

649002

Sync fails when adding device with more than 256 characters in DN.

649275 Selected device VCM detail only lists 50 and cannot scroll to the rest.
664087 Duplicate key in dbo.group_container object.

668149

EMS endpoint details page is missing antiransomware and cloud-based malware detection features.

668190

Endpoint does not show in domain OU.

674145

With FortiClient registered to EMS, an IPsec VPN tunnel may fail to come up because the IPsec VPN IKE mode changes from aggressive to main.

Workaround: On the FortiGate, change the IPsec VPN tunnel mode to main.

680940

In private cloud, FortiClient Cloud does not accurately record the IP address of EMS administrators that log in.

682739

Endpoint summary displays scheduled time with value invalid date when user modifies installation schedule.

683512

Big Sur format macOS in EMS.

Endpoint policy and profile

Bug ID

Description

624666

Policy progress bar does not show the correct status.

631502

Web Filter fails to switch to Anycast rating server when using FortiOS imported profile.

639274

Edit policy column does not work.

650334

Feature list for logs settings are inconsistent between EMS and FortiClient.

678922 Endpoint policy takes several minutes to save.

683390

User cannot enable Sandbox Cloud because of FortiCloud Region and Time Offset need to be set error.

Installation and upgrade

Bug ID

Description

682708

Login banner is disabled after EMS upgrade.

Logs

Bug ID

Description

661633 No email for EMS license is expired or about to expire.

Deployment

Bug ID

Description

657683 Deleted tags show on FortiClient GUI.
666289 EMS should report correct deployment package state.

User management

Bug ID

Description

639658 EMS fails to edit default admin in global site.
673178 Setting administrator has SAML SSO setting available but no permissions.

GUI

Bug ID

Description

646052 EMS does not show error icon for profiles in invalid state.
646186 GUI issue when deleting a Zero Trust tag rule and tag.

677612

EMS does not show username/email that user set in FortiClient GUI.

Performance

Bug ID

Description

676799 Deadlocked errors transactions on fcmdaemon log.

681212

spGetActiveUsers encounters deadlocks when registering many endpoints.

681634

Post-upgrade race condition can cause crashes and other instabilities.

682617

Possible memory leak in FcmDaemon.

682884

Deadlock found in fcmaddaemon log.

683162

Deadlocks for spInsertClientEvents.

Database backup and restore

Bug ID

Description

653864 Restoring database from other EMS should not import the other EMS license.

Chromebook management

Bug ID

Description

661794 FcmChromebookDaemon.exe runs when Chromebook management is disabled.

API

Bug ID

Description

644295 On-fabric detection rule is still created when no rule set is provided and API returns 500.
674035 Devices_ip_mac_list is empty.

License management

Bug ID

Description

666925 Freshly installed EMS reports all licenses were consumed in global site.
675005 EMS reassigns all license seats to default site after EMS user manually syncs license.

Other

Bug ID

Description

634581 Session cookie does not expire after logging out of EMS server.
641520 EMS allows remote login when Remote HTTPS access option is disabled.

Known issues

The following issues have been identified in version 6.4.2. For inquiries about a particular bug or to report a bug, contact Customer Service & Support.

Multitenancy

Bug ID

Description

647465 Some Chromebook settings should be per-site and not global.
647892 Creating sites through API breaks EMS.
673587 Running out of licenses alerts should not apply to global EMS with multitenancy enabled.

Dashboard

Bug ID

Description

671175 Dashboard widgets results are inaccurate.

Endpoint management

Bug ID

Description

576108

Distinguished name parsing problems.

608500

Active Directory (AD) synchronization to EMS issue - groups do not populate in EMS.

631620

Administrator fails to manually move endpoint to a new workgroup.

639974 Domain endpoint registered to EMS before importing domain shows no IP address and loses events upon restarting.

647407

Computers deleted from AD domains appear in EMS.

649002

Sync fails when adding device with more than 256 characters in DN.

649275 Selected device VCM detail only lists 50 and cannot scroll to the rest.
664087 Duplicate key in dbo.group_container object.

668149

EMS endpoint details page is missing antiransomware and cloud-based malware detection features.

668190

Endpoint does not show in domain OU.

674145

With FortiClient registered to EMS, an IPsec VPN tunnel may fail to come up because the IPsec VPN IKE mode changes from aggressive to main.

Workaround: On the FortiGate, change the IPsec VPN tunnel mode to main.

680940

In private cloud, FortiClient Cloud does not accurately record the IP address of EMS administrators that log in.

682739

Endpoint summary displays scheduled time with value invalid date when user modifies installation schedule.

683512

Big Sur format macOS in EMS.

Endpoint policy and profile

Bug ID

Description

624666

Policy progress bar does not show the correct status.

631502

Web Filter fails to switch to Anycast rating server when using FortiOS imported profile.

639274

Edit policy column does not work.

650334

Feature list for logs settings are inconsistent between EMS and FortiClient.

678922 Endpoint policy takes several minutes to save.

683390

User cannot enable Sandbox Cloud because of FortiCloud Region and Time Offset need to be set error.

Installation and upgrade

Bug ID

Description

682708

Login banner is disabled after EMS upgrade.

Logs

Bug ID

Description

661633 No email for EMS license is expired or about to expire.

Deployment

Bug ID

Description

657683 Deleted tags show on FortiClient GUI.
666289 EMS should report correct deployment package state.

User management

Bug ID

Description

639658 EMS fails to edit default admin in global site.
673178 Setting administrator has SAML SSO setting available but no permissions.

GUI

Bug ID

Description

646052 EMS does not show error icon for profiles in invalid state.
646186 GUI issue when deleting a Zero Trust tag rule and tag.

677612

EMS does not show username/email that user set in FortiClient GUI.

Performance

Bug ID

Description

676799 Deadlocked errors transactions on fcmdaemon log.

681212

spGetActiveUsers encounters deadlocks when registering many endpoints.

681634

Post-upgrade race condition can cause crashes and other instabilities.

682617

Possible memory leak in FcmDaemon.

682884

Deadlock found in fcmaddaemon log.

683162

Deadlocks for spInsertClientEvents.

Database backup and restore

Bug ID

Description

653864 Restoring database from other EMS should not import the other EMS license.

Chromebook management

Bug ID

Description

661794 FcmChromebookDaemon.exe runs when Chromebook management is disabled.

API

Bug ID

Description

644295 On-fabric detection rule is still created when no rule set is provided and API returns 500.
674035 Devices_ip_mac_list is empty.

License management

Bug ID

Description

666925 Freshly installed EMS reports all licenses were consumed in global site.
675005 EMS reassigns all license seats to default site after EMS user manually syncs license.

Other

Bug ID

Description

634581 Session cookie does not expire after logging out of EMS server.
641520 EMS allows remote login when Remote HTTPS access option is disabled.