Fortinet black logo

online help

Create Business User

Create Business User

Business users can be created to add to the business unit. A FortiCare master account owner can create business user account and add the business user to the company and the business units in FortiCASB. To create business user, follow these steps:

  1. Log into FortiCARE: https://support.fortinet.com/Main.aspx.
  2. Click on Account Management Button in the upper right corner:
  3. Click on Mange User at the left hand side, then list of users will display.
  4. Click on add user button on the right hand side:
  5. Fill in the user name, e-mail address, and phone number for the business user you would like to set up.
  6. Select Full Access to grant the business user full permissions, including the ability to create/access/assign companies and business units.
  7. Select Limited Access to only grant the business user basic access. Then click Save.
  8. If Limited Access is selected, click on Add More Products to select a license.
  9. Click Save.
  10. Repeat this process to create more business users.

After business user(s) are created, proceed to Add Business Users to add the users to business unit.

Create Business User

Business users can be created to add to the business unit. A FortiCare master account owner can create business user account and add the business user to the company and the business units in FortiCASB. To create business user, follow these steps:

  1. Log into FortiCARE: https://support.fortinet.com/Main.aspx.
  2. Click on Account Management Button in the upper right corner:
  3. Click on Mange User at the left hand side, then list of users will display.
  4. Click on add user button on the right hand side:
  5. Fill in the user name, e-mail address, and phone number for the business user you would like to set up.
  6. Select Full Access to grant the business user full permissions, including the ability to create/access/assign companies and business units.
  7. Select Limited Access to only grant the business user basic access. Then click Save.
  8. If Limited Access is selected, click on Add More Products to select a license.
  9. Click Save.
  10. Repeat this process to create more business users.

After business user(s) are created, proceed to Add Business Users to add the users to business unit.