Working with a property management system

Businesses such as hotels use a property management system (PMS) to manage their services. The PMS can be connected to a PBX such as the FortiVoice unit to configure a customer’s room phone by displaying the customer’s name on the phone, emptying voicemails when a new customer checks in, logging phone calls, setting wake-up calls, and other services. You can also set the room condition codes for room maids to record the room cleaning status using the room phone.

This option is only available if you have purchased the hotel management license and uploaded that license to the FortiVoice phone system.

This topic includes:

• Configuring hotel management settings
• Configuring hotel room status