Navigating the FortiVoice user portal
To help you navigate the FortiVoice user portal, this section includes the following topics:
Main page overview
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No. |
Description |
|---|---|
|
1 |
The main menu gives you quick access to widgets. To open a widget, click on the icon. Note: To see the Conference widget, the FortiVoice system administrator must update the FortiVoice phone system to give you the privilege to organize conference calls. |
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2 |
To access the operator console. For more details, see the Operator console. |
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3 |
To access the monitor view. For more details, see the Monitor view. |
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4 |
To access the call center console. For more details, see the Call center console. |
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5 |
To access the FortiVoice user portal documentation in HTML and PDF formats. |
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6 |
The display name associated with your extension. |
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7 |
Your extension number. |
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8 |
Your extension status such as:
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|
9 |
To refresh the extension status. |
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10 |
To log out of the FortiVoice user portal, click the down arrow and click Log Out. |
Widget page example
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No. |
Description |
|---|---|
|
1 |
To return directly to the main page, click the Fortinet icon. |
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2 |
To select another widget without going to the main page, click the down arrow and select the widget. |
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3 |
To access the search function. |