Navigating the FortiVoice user portal
To help you navigate the FortiVoice user portal, this section includes the following topics:
Main page overview
No. |
Description |
---|---|
1 |
The main menu gives you quick access to widgets. To open a widget, click on the icon. Note: To see the Conference widget, the FortiVoice system administrator must update the FortiVoice phone system (Call Feature > Conferencing) to give you the privilege to organize conference calls. |
2 |
To access the operator console. For more details, see the Operator console. |
3 |
To access the monitor view. For more details, see the Monitor view. |
4 |
To access the call center console. For more details, see the Call center console. |
5 |
To access the FortiVoice user portal documentation in HTML and PDF formats. |
6 |
The display name associated with your extension. |
7 |
Your extension number. |
8 |
Your extension status such as:
|
9 |
To refresh the extension status. |
10 |
To log out of the FortiVoice user portal, click the down arrow and click Log Out. |
Widget page example
No. |
Description |
---|---|
1 |
To return directly to the main page, click the Fortinet icon. |
2 |
To select another widget without going to the main page, click the down arrow and select the widget. |
3 |
To access the search function. |