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FortiVoice User Portal Guide

Managing hotel room status

Managing hotel room status

Note

Prior to accessing the Room Status widget, make sure that the FortiVoice system administrator performs the following tasks on the FortiVoice phone system:

  • Load the hotel management license.
  • Configure the hotel management settings. For details, see the Working with Property Management System section in the FortiVoice Phone System Administration Guide.
  • Set the user privilege of your extension with the Operator Role - Hotel room active.

The Room Status widget shows the hotel room status which is related to the information available or updated on the FortiVoice phone system under Hotel Management > Room Status.

The Room Status widget uses dots with the following colors:

  • Red - Shows that the status is disabled.
  • Green - Shows that the status is enabled.

Showing the Room Status widget

If the Room Status widget is not visible, then perform this procedure to show this widget:

  1. Click Setting.

  2. Go to Add Content > Room Status.

Editing the room settings

  1. Go to the row of the room that you want to edit.
  2. In the first column, select the check box.
  3. Click Edit.
  4. Edit the settings, as required.
  5. Click OK.

Setting up or editing a wake up call

  1. Go to the row for the room that wants a wake up call.
  2. In the Wake Up column, click wake up .
  3. To create a new wake up call, click New.

    To edit a wake up call, locate and expand the date in the Agenda list, and click on the wake up entry.

  4. Edit the fields, as required.
  5. Click Create or OK, as applicable.

Managing hotel room status

Note

Prior to accessing the Room Status widget, make sure that the FortiVoice system administrator performs the following tasks on the FortiVoice phone system:

  • Load the hotel management license.
  • Configure the hotel management settings. For details, see the Working with Property Management System section in the FortiVoice Phone System Administration Guide.
  • Set the user privilege of your extension with the Operator Role - Hotel room active.

The Room Status widget shows the hotel room status which is related to the information available or updated on the FortiVoice phone system under Hotel Management > Room Status.

The Room Status widget uses dots with the following colors:

  • Red - Shows that the status is disabled.
  • Green - Shows that the status is enabled.

Showing the Room Status widget

If the Room Status widget is not visible, then perform this procedure to show this widget:

  1. Click Setting.

  2. Go to Add Content > Room Status.

Editing the room settings

  1. Go to the row of the room that you want to edit.
  2. In the first column, select the check box.
  3. Click Edit.
  4. Edit the settings, as required.
  5. Click OK.

Setting up or editing a wake up call

  1. Go to the row for the room that wants a wake up call.
  2. In the Wake Up column, click wake up .
  3. To create a new wake up call, click New.

    To edit a wake up call, locate and expand the date in the Agenda list, and click on the wake up entry.

  4. Edit the fields, as required.
  5. Click Create or OK, as applicable.