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Adding an FXS gateway (auto-discovered)

The FortiVoice phone system can auto-discover an FXS gateway when they are on the same LAN. With an auto-discovered device, you can create a new configuration for that gateway or replace an existing gateway configuration.

Procedure steps

  1. Connect to the web-based manager of the FortiVoice phone system.
  2. Go to Managed System > Gateway, and then click the FXS Gateway tab.
  3. Click Unmanaged Gateway.
  4. The dialog opens and displays all the gateways discovered on the LAN of the FortiVoice phone system.

  5. Select the FXS gateway that you want to add.
  6. In the Actions drop-down list, select one of the following actions:
    • Create New Device to add the gateway as a new entry into the FortiVoice phone system. Go to step 6.
    • Replace Existing Device to choose which gateway to replace. You can use this option when a device is defective. Go to step 9.
  7. If you selected Create New Device, then configure the following settings:

    GUI field

    Description

    Name

    Enter a unique name to identify the FXS gateway.

    Enable

    Select to activate the configuration of the FXS gateway.

    Display name

    Not required. You can leave this field empty.

    Hostname/IP address

    The hostname or IP address of the auto-discovered FXS gateway.

    For an auto-discovered FXS gateway, the FortiVoice phone system autopopulates this field.

    Get Device Information:

    • Before you click this button, make sure to enter the required information in the Admin user name and Admin password fields below.
    • Click this button to poll the FXS gateway and get the MAC address of the gateway. This action can confirm that the systems can communicate and that the password is valid.

    Connect Device: This procedure does not use this button (with this button, you would access the FortiVoice Gateway web-based manager in a separate tab in your web browser).

    Admin user name

    Enter the user name of the administrator account used for logging in to the FXS gateway.

    The default is admin.

    Admin password

    Enter the password associated with the Admin user name.

    To show the password, click the eye icon .

    The default is no password.

    Serial number

    The serial number of the gateway that you are adding to the FortiVoice phone system. For an auto-discovered FXS gateway, the FortiVoice phone system autopopulates this field.

    Type

    The type of gateway that you are adding to the FortiVoice phone system.

    MAC address

    The MAC address of the gateway that you are adding to the FortiVoice phone system.

    Description

    Optionally, add any applicable notes for this gateway.

  8. Click Finish.

    The FortiVoice phone system creates 16 default managed extensions from 7801 to 7816 for your first FXS gateway. With any subsequent FXS gateway addition, the FortiVoice phone system continues to add a range of 16 extensions to the existing managed extension list. For example, the FortiVoice phone system adds extensions 7817 to 7832 for the second FXS gateway.

    If the FortiVoice phone system already has an extension that is included in the range of default managed extensions to be created, the numbering of new extensions will account for the existing extension. For example, the FortiVoice phone system has extension 7812. With the addition of the first FXS gateway, the FortiVoice phone system would create 16 managed extensions from 7801 to 7817 (not 7816).

    To access the extension list, go to Extension > Extension, and then click Managed Extension.

  9. You have completed this procedure. You can now go to Applying the FXS gateway configuration.
  10. If you selected Replace Existing Device, then follow the system prompts to choose which gateway configuration you want to replace and then replace it. Both existing and replacement devices must be the same type.
  11. You have completed this procedure. You can now go to Applying the FXS gateway configuration.

 

Adding an FXS gateway (auto-discovered)

The FortiVoice phone system can auto-discover an FXS gateway when they are on the same LAN. With an auto-discovered device, you can create a new configuration for that gateway or replace an existing gateway configuration.

Procedure steps

  1. Connect to the web-based manager of the FortiVoice phone system.
  2. Go to Managed System > Gateway, and then click the FXS Gateway tab.
  3. Click Unmanaged Gateway.
  4. The dialog opens and displays all the gateways discovered on the LAN of the FortiVoice phone system.

  5. Select the FXS gateway that you want to add.
  6. In the Actions drop-down list, select one of the following actions:
    • Create New Device to add the gateway as a new entry into the FortiVoice phone system. Go to step 6.
    • Replace Existing Device to choose which gateway to replace. You can use this option when a device is defective. Go to step 9.
  7. If you selected Create New Device, then configure the following settings:

    GUI field

    Description

    Name

    Enter a unique name to identify the FXS gateway.

    Enable

    Select to activate the configuration of the FXS gateway.

    Display name

    Not required. You can leave this field empty.

    Hostname/IP address

    The hostname or IP address of the auto-discovered FXS gateway.

    For an auto-discovered FXS gateway, the FortiVoice phone system autopopulates this field.

    Get Device Information:

    • Before you click this button, make sure to enter the required information in the Admin user name and Admin password fields below.
    • Click this button to poll the FXS gateway and get the MAC address of the gateway. This action can confirm that the systems can communicate and that the password is valid.

    Connect Device: This procedure does not use this button (with this button, you would access the FortiVoice Gateway web-based manager in a separate tab in your web browser).

    Admin user name

    Enter the user name of the administrator account used for logging in to the FXS gateway.

    The default is admin.

    Admin password

    Enter the password associated with the Admin user name.

    To show the password, click the eye icon .

    The default is no password.

    Serial number

    The serial number of the gateway that you are adding to the FortiVoice phone system. For an auto-discovered FXS gateway, the FortiVoice phone system autopopulates this field.

    Type

    The type of gateway that you are adding to the FortiVoice phone system.

    MAC address

    The MAC address of the gateway that you are adding to the FortiVoice phone system.

    Description

    Optionally, add any applicable notes for this gateway.

  8. Click Finish.

    The FortiVoice phone system creates 16 default managed extensions from 7801 to 7816 for your first FXS gateway. With any subsequent FXS gateway addition, the FortiVoice phone system continues to add a range of 16 extensions to the existing managed extension list. For example, the FortiVoice phone system adds extensions 7817 to 7832 for the second FXS gateway.

    If the FortiVoice phone system already has an extension that is included in the range of default managed extensions to be created, the numbering of new extensions will account for the existing extension. For example, the FortiVoice phone system has extension 7812. With the addition of the first FXS gateway, the FortiVoice phone system would create 16 managed extensions from 7801 to 7817 (not 7816).

    To access the extension list, go to Extension > Extension, and then click Managed Extension.

  9. You have completed this procedure. You can now go to Applying the FXS gateway configuration.
  10. If you selected Replace Existing Device, then follow the system prompts to choose which gateway configuration you want to replace and then replace it. Both existing and replacement devices must be the same type.
  11. You have completed this procedure. You can now go to Applying the FXS gateway configuration.