Managing FXS gateways
FXS gateways connect traditional PBX phone lines to a VoIP phone system or provider. To connect the FXO ports to the Internet or a VoIP system, you need an FXS gateway in between.
The FortiVoice FVG-GS16 gateways can be auto discovered by the FortiVoice unit once they connect to it. You can also manually add gateways to be managed by the FortiVoice unit.
This topic includes:
Viewing and adding gateways
To view the list of added GS16 gateways, go to Managed System > Gateway > FXS Gateway.
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GUI field |
Description |
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Apply configuration |
Select a gateway from the list and click this option to apply the FortiVoice FXS gateway configuration file to this gateway and reboot the gateway immediately. |
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View configuration |
Select a gateway from the list and click this option to display the configuration file applied to this gateway. |
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Unmanaged Gateway |
Click to display the gateways auto discovered by the FortiVoice unit. For more information, see Viewing unmanaged gateways. |
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Fetch Device Info |
Select a branch FortiVoice unit from the list and click this option to retrieve its information. |
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Upgrade |
Select a gateway and select this option to upgrade it now or later. |
To add a gateway
- Go to Managed System > Gateway > FXS Gateway.
- Click New and do the following:
GUI field
Description
Name
Enter a unique name for the gateway.
Enable
Select to activate the gateway if required.
Display name
The name displaying on the gateway, such as ABC Company Gateway.
Hostname/IP address
Enter the hostname or IP address of the gateway.
- Get device information: Click to get the serial number, device type, and MAC address of the gateway.
- Connect Device: Click to go to the Web GUI of the gateway.
Admin user name
Enter the user name for logging into the gateway.
Admin password
Enter the password for logging into the gateway.
Serial number
The serial number of the gateway.
Type
Select the gateway brand and model.
MAC address
Enter the Mac address of the gateway.
Survivability branch
Select the survivability branch where you want to generate the extensions from this gateway. For information on survivability branch, see Configuring local survivability.
Manage extension
Click to display the gateway extensions. See Editing gateway extensions
This option only appears when you edit a gateway.
Description
Enter any comments for the gateway.
- Click Create.
Editing gateway extensions
A GS16 gateway has 16 FXS ports. Each port has an extension number.
To modify a gateway extension
- Go to Managed System > Gateway > FXS Gateway.
- Select a gateway of which you want to modify the extension and click Edit.
- Click Manage extension.
- Double click any extension to modify it.
- For more information, see Configuring IP extensions.
- Click Close.
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GUI field |
Description |
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Number |
Enter the extension number following the extension number pattern. See Configuring PBX options |
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Edit Preference |
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User ID
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This is the system-generated ID based on the user ID prefix you set (see User ID prefix) and the extension number. This option is view only and only appears when you edit an extension. You can add a new user ID through the CLI. |
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Enable |
Select to activate the extension. |
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Display name
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Enter the name displaying on the extension. This is usually the name of the extension user. You can click Expand to modify caller ID to add a caller ID for external calls or emergency calls. |
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Description |
Enter any comments for the extension. |
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Device Setting |
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Gateway device |
This is the system-generated ID based on the user ID prefix you set (see User ID prefix) and the extension number. This option is view only and only appears when you edit an extension. You can add a new user ID through the CLI. |
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Gateway fxs port |
This is the analog port number assigned to the extension. This is read only. |
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Direct call |
If you want the phone to perform a direct call to a specified number after you pick up the phone, enable this option. Number: Enter the phone number for the direct call. After: Enter the wait period in seconds before the phone dials the specified phone number. The default is 0. The wait period range is from 0 to 30. |
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Emergency zone |
Select the emergency zone profile for the extension. See Configuring emergency zone profiles. You can click New to create a new profile or Edit to modify the selected one. |
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User Setting |
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Management |
Configure the extension’s role in other settings. User privilege: Select the services for the extension. Click Edit to modify the current user privilege or click New to configure a new one. For more information on user privilege, see Configuring user privileges. Department: Select the department that the extension belongs to. Click Edit to modify the current department or click New to configure a new one. For more information on extension department, see Configuring agents. |
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Web Access |
Configure web user portal and soft client access from mobile or desktop devices. Authentication type: Select the extension’s authentication type: Local or LDAP. User password: Enter the password for user portal access which can be much longer and stronger to mitigate the risk of password guess attack and preserve the User PIN for phone access only. Control of using personal password or voicemail PIN to access user portal is set when configuring phone system capacity. For more information, see Configuring system capacity. You can check the password strength. See Reviewing system configuration. Click Generate to generate a strong password automatically. Select View password to display the password. This option is only available when you select Local for Authentication Type. |
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LDAP profile |
If you select LDAP for Authentication type, select an LDAP profile to apply to this extension. For information on LDAP profile, see Configuring LDAP profiles. You can click New to create a new profile or Edit to modify the selected one. |
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Authentication ID |
If you select Try common name with base DN as bind DN as the user authentication option in the authentication profile you select, enter the authentication ID based on the user objects’ common name attribute you entered in the Common name ID field of the profile, such as jdoe. If you select Search user and try bind DN as the user authentication option in the authentication profile you select, leave this field blank. This option is only available if you select LDAP for Authentication type. |
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Phone Access |
Configure voicemail access by phone or access to restricted phone calls. Voicemail PIN: Enter the password for the extension user to access voicemail and the user portal. Selection of using personal password or voicemail PIN to access user portal is set when configuring phone system capacity. For more information, see Configuring system capacity. You can check the PIN strength. See Reviewing system configuration. Click Generate to generate a strong password automatically. Select the view PIN icon to display the password. If you have configured the default user PIN (see Default Voicemail PIN), the password appears here. However, you can change it. Personal code: Enter the extension specific account code that can be used to restrict calls. This code is needed to make some restricted calls. You can click Generate to get a code. |