Viewing call/fax storage
Monitor > Storage displays the recorded calls, faxes, archived faxes, and faxes in queue.
This topic includes:
Playing recorded calls
The Recorded Call tab lists the calls recorded by the FortiVoice unit.
To listen to a call, go to Monitor > Storage > Recorded Call and double-click a call record folder to open the archived call files. Select a call file and click the Play button.
To save a recorded call, go to Monitor > Storage and select a call record folder to open the archived call files. Select a call file and click the Download button.
To search recorded calls, go to Monitor > Storage > Recorded Call , click Search, then New, enter the search values, and click Create. Note that under Recording type, Conference refers to calls recorded by phone number that are conference call numbers. System refers to all other type of calls recorded.
For information on configuring recording calls, see Recording calls.
Viewing current fax accounts
The Fax tab lists the fax accounts created on the FortiVoice unit. For more information about creating fax accounts, see Configuring fax.
To view fax accounts, go to Monitor > Storage > Fax. The fax accounts are listed with their names, numbers, display names, storage sizes, and faxes stored.
You can double-click a fax account and view the detailed information on the faxes it stores. You can also click Download PDF to save a fax.
Viewing archived faxes
The Fax Archive tab lists the faxes sent and received through the FortiVoice unit. For more information about fax, see Configuring fax.
To view archived faxes, go to Monitor > Storage > Fax Archive.
You can double-click a fax folder and view the detailed information on the faxes it stores.
Viewing fax queues
The Fax Queue tab lists the faxes waiting to be sent on the FortiVoice unit. For more information about fax, see Configuring fax.