Resolved issues
The resolved issues listed below do not list every bug that has been corrected in FortiVoice 6.0.12. For inquiries about a particular bug, contact Fortinet Customer Service & Support.
|
Bug ID |
Description |
|---|---|
| 754227 | The function to delete recorded calls from Monitor > Storage is not working. |
|
756861 |
Call center reports are missing data. |
| 773536 | Two duplicate subscription events DNDTGL/dndstatus are sent to extensions registered via LSG. |
|
774272 |
Trunk name is missing for active calls when fax detection is enabled. |
| 776378 | Randomly getting a 503 error while making outbound calls from the FortiFone desktop softclient. |
|
777552 |
Certificate service change confirmation pop-up takes too long to load or does not load. |
|
778986 |
Gateway extension under Extension > Managed Extension can be deleted by pressing the "Delete" key on the keyboard. |
| 786649 | "Last logout time" is not showing in the agent console. |
|
786680 |
An empty trunk in eFax external numbers is causing all incoming calls from the trunk to get declined. |
|
792709 |
Data of previously configured users of recycled extensions are still showing under Monitor > Call History. |
| 794646 | The auto dialer of a campaign does not hang up the a call after the message has finished playing. |
|
796250 |
Phone system drops the call when transferring call to another queue for a callback call. |
| 797305 | Phone directories are not shared between branches connected with Office Peers. |
| 797891 | Monitor > Call History > CDR Detail is missing entries in the Call Flow section about picked up calls. |
| 800753 | The FON-x80 phone disconnects the call instead of playing a busy tone. |
| 802180 | Personal fax amd fallback options are missing. |
| 804522 | Unable to locate Speed Dial Conflicts under Security Audit > Conflicting Number Count. |
|
805528 |
Manual VLAN settings on the FON-480 phone profile not working. |
|
805863 |
The is_scheduled function in the Call Center IVR does not work when Schedule profile names contain specific characters. |
|
806955 |
Extension subscribe interval settings are overridden by survivability settings. |
| 807843 | Transfers between call queues and various types resulted in voiced crashes. |
|
807848 |
Application cronserviced crashes. |
|
808132 |
The message group text initiated by emergency calls does not show all variables. |
|
808871 |
ICE static mapping settings do not take effect after applying changes. |
| 810708 | Turning on the Log & Report > SMDR > SMDR and Log & Report > CDR > Submit CDR causes the file system to be full. |
| 810870 | The FortiVoice system allows the user to set a DID mapping with an empty extension setting. |
| 813814 | FON-x80 extension appearance programmable keys stop working when the blf-subscribe-option is set to one-by-one. |
| 813825 | During an audio call, an extension user will not receive a text message sent to an emergency message group. |
| 814501 | Server side performance issues are due to large voice sound files. |
|
815380 |
When the Display Name field of an extension exceeds 20 characters, the FortiVoice GUI does not display a warning. |
|
821417 |
An incremental database synchronization should work on the secondary heartbeat port while there is a primary heartbeat port failure. |
|
821554 |
FortiVoice has database system errors in logs. |
|
823703 |
The agent duration timer resets in the call center console when the FortiFone softclient deregisters with FortiVoice. |
|
827770 |
There is a long delay when browsing call history. |
|
828908 |
The FortiVoice system routes inbound diversion calls to the destination specified in the To header instead of the Request-URI. |
|
830619 |
Park appearance is not working for user assigned keys on the FON-480. |
|
832026 |
The FortiVoice user portal does not show voicemails for LDAP extension users. |
|
840230, 847931 |
The CLI command |
|
841038 |
The FortiVoice system fails to handle calls and replies a 404 error to the SIP provider because of database issues. |
|
841040 |
The FortiVoice system does not handle calls and sends a 404 error to the SIP provider. |
|
844278 |
The generation of reports in Log & Report > Call Report > Call Report stopped working after a FortiVoice upgrade. |
| 844435 | The Dialed Number Match of an inbound dial plan incorrectly matches any dialed number. |
|
846348 |
The secondary FortiVoice system is out of synchronization with the primary FortiVoice system because the default DID mapping rules are in a different order. |
|
847163 |
After upgrading the firmware, the FortiVoice system does not receive faxes. |
|
847222 |
After upgrading the firmware, the customer schedule profile does not work. |
|
849063 |
The trunk registration is not working with Registration URI. |
|
845823, 849598 |
Extension appearance keys do not work on FON-x80 phones. |
|
852983 |
The FortiVoice system shows a 603 error when an external caller is calling an extension or an extension is calling another extension. |
|
854818 |
The ring duration configured in Extension > Extension > Preference is not pushed from the central office to the branch office in a local survivable gateway (LSG) deployment. |
| 855116, 855490 | The FortiVoice system is running processes on high-memory usage. |
|
856251 |
FortiFone FON-475 cancels outgoing calls when incoming calls ring on the phone. |
| 858365 | The Phone System > Profile > Schedule allows a start time that is later than the end time. |
| 858834 | When a user places a call on hold using the FON-x80 phone, the phone activates the speaker phone mode. |
|
862114 |
When the LDAP contact search is enabled by default on FON-x75 phones, it can cause some confusion when the user dials 911. |
|
862458 |
Security > Intrusion Detection > Setting is enabled but it's not working for SIP Register and Invite. |
|
863971 |
The phone user tries to listen to a new voicemail but can only hear prompts for First and then Press 5 to replay the message. |
|
864734 |
Extension > Group > Pickup Group does not allow the addition or deletion of entries in Pickup by members. |
|
865992 |
FortiFone FON-380 appears as FON-670i on the FortiVoice system. |
|
877207 |
The system upgrade from firmware version 6.0.11 to 6.4.6 fails on the "Db manager starting" step. |