Editing a managed extension of the FXS gateway

The FortiVoice Gateway GS16 has 16 FXS ports. After adding the gateway to the FortiVoice phone system, each port is associated with a generated extension number. To edit an FXS gateway extension, perform this procedure.

Procedure steps

1. Connect to the web-based manager of the FortiVoice phone system.
2. Go to Extensions > Extensions, and then click the Managed Extensions tab.

The list includes extensions for all gateways.

3. Double-click the extension that you want to edit.
4. Edit the following parameters, as applicable:

   GUI field	Description
   Extension setting
   User ID	The system automatically generates this ID based on the gateway and port. This parameter is read-only and only appears when you edit an extension.
   Number	The extension number. For details about the extension number pattern, see the Configuring PBX options section in the FortiVoice Phone System Administration Guide.
   Enabled	Select to enable the extension.
   Display name	The caller ID for internal calls. Enter the name that the phone can display when it receives a call from this extension.
   External caller ID	If you want to display a particular caller ID on outbound calls instead of the caller ID of the trunk. The format must be name<phone number>. For example, HR<21211>.
   Password policy	If a password policy warning appears, you can click on the warning message to configure the password policy.
   User password	Enter the password to access the user web portal. Click Generate to automatically generate a strong password. Select View password to display the password.
   User PIN	Enter the PIN to access the voicemail of this extension. The default is 123123. Click Generate to automatically generate a strong PIN. Select View PIN to display the PIN.
   Authentication type	Select the authentication type for the extension. Local specifies that FortiVoice performs the authentication. LDAP requires that you select a configured LDAP profile and LDAP authentication ID.
   LDAP profile	If you select LDAP as the Authentication type, then select an LDAP profile to apply to this extension.
   Authentication ID	If you select LDAP as the Authentication type, then this parameter is available and based on the authentication option that you select in the LDAP profile. The LDAP profile has two user authentication options: Try common name with base DN as bind DN: If you select this option, then enter an Authentication ID based on the user object's common name attribute you entered in the Common name ID field of the LDAP profile. Example, jdoe. Authentication ID: If you select this option, then leave the Authentication ID blank.
   Preference	To configure extension user preferences, select Edit preference. For details about preferences, see the Setting extension user preferences section in the FortiVoice Phone System Administration Guide.
   Description	Optionally, add notes for the extension setting.
   Advanced Setting
   Location	You must select Internal.
   SIP setting	Select the SIP profile for this extension. For details about a SIP profile, see the Configuring SIP profiles section in the FortiVoice Phone System Administration Guide.
   User privilege	Select the user privilege for this extension.
   Personal code	Enter a PIN code to restrict calls. Click Generate to create a random personal code for this extension.
   Gateway device	Displays the system-generated name for the gateway device. This parameter is read-only.
   Gateway fxs port	Displays the system-generated FXS port of the gateway on which the extension is located. This parameter is read-only.
   Relay fax	Select to enable the transportation of fax traffic on this extension.

5. To save the changes, click OK.
6. Send the extension changes to the FXS gateway by following the instructions in Applying the FXS gateway configuration.