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Adding an FXS gateway (not auto-discovered)

Perform this procedure to add an FXS gateway to the FortiVoice phone system in cases such as in the following examples:

  • You are preconfiguring the FortiVoice phone system before deploying the FXS gateway.
  • You are setting up the FortiVoice phone system and locating the FXS gateway on a VPN. Therefore, the devices are not on the same LAN.

Procedure steps

  1. Connect to the web-based manager of the FortiVoice phone system.
  2. Go to Managed System > FortiVoice Gateway.
  3. In the FXS Gateway tab, click New.
  4. Configure the following settings:

    GUI field

    Description

    Name

    Enter a unique name to identify the FXS gateway.

    Enabled

    Select to activate the configuration of the FXS gateway.

    Display name

    Not required. You can leave this field empty.

    Hostname/IP address

    Enter the hostname or IP address of the FXS gateway.

    If the FXS gateway is configured to use a non-default HTTPS port, then add :<port number> after the IP address. For example, 192.168.1.21:4430.

    Get device information:

    • Before you click this button, make sure to enter the required information in the Admin user name and Admin password fields below.
    • Click this button to poll the FXS gateway to get the serial number and the MAC address of the gateway. This action can confirm that the systems can communicate and that the password is valid.

    Connect device: This procedure does not use this button. (With this button, you would access the FortiVoice gateway web-based manager in a separate tab in your web browser.)

    Admin user name

    Enter the user name of the administrator account used for logging in to the FXS gateway.

    The default is admin.

    Admin password

    Enter the password associated with the Admin user name.

    To view the password, select View password.

    The default is no password.

    Change password

    This section gives you the option to change the administrator password used for logging in to the gateway directly from the FortiVoice phone system instead of using the option on the gateway.

    1. Select the check box to change the administrator password for logging in to the gateway.
    2. Click Change password to show the New Password and Confirm password fields.
    3. Enter the new password.
    4. To confirm the changes, click OK.

    Serial number

    The serial number of the FXS gateway that you are adding to the FortiVoice phone system.

    Type

    The type of gateway that you are adding to the FortiVoice phone system.

    Mac address

    The MAC address of the FXS gateway that you are adding to the FortiVoice phone system.

    Description

    Optionally, add any applicable notes for this FXS gateway.

  5. Click Create.

    The FortiVoice phone system creates 16 default managed extensions from 7801 to 7816 for your first FXS gateway. With any subsequent FXS gateway addition, the FortiVoice phone system continues to add a range of 16 extensions to the existing managed extension list. For example, the FortiVoice phone system adds extensions 7817 to 7832 for the second FXS gateway.

    If the FortiVoice phone system already has an extension that is included in the range of default managed extensions to be created, the numbering of new extensions will account for the existing extension. For example, the FortiVoice phone system has extension 7812. With the addition of the first FXS gateway, the FortiVoice phone system would create 16 managed extensions from 7801 to 7817 (not 7816).

    To access the extension list, go to Extensions > Extensions, and then click Managed Extensions.

  6. Go to Applying the FXS gateway configuration.

Adding an FXS gateway (not auto-discovered)

Perform this procedure to add an FXS gateway to the FortiVoice phone system in cases such as in the following examples:

  • You are preconfiguring the FortiVoice phone system before deploying the FXS gateway.
  • You are setting up the FortiVoice phone system and locating the FXS gateway on a VPN. Therefore, the devices are not on the same LAN.

Procedure steps

  1. Connect to the web-based manager of the FortiVoice phone system.
  2. Go to Managed System > FortiVoice Gateway.
  3. In the FXS Gateway tab, click New.
  4. Configure the following settings:

    GUI field

    Description

    Name

    Enter a unique name to identify the FXS gateway.

    Enabled

    Select to activate the configuration of the FXS gateway.

    Display name

    Not required. You can leave this field empty.

    Hostname/IP address

    Enter the hostname or IP address of the FXS gateway.

    If the FXS gateway is configured to use a non-default HTTPS port, then add :<port number> after the IP address. For example, 192.168.1.21:4430.

    Get device information:

    • Before you click this button, make sure to enter the required information in the Admin user name and Admin password fields below.
    • Click this button to poll the FXS gateway to get the serial number and the MAC address of the gateway. This action can confirm that the systems can communicate and that the password is valid.

    Connect device: This procedure does not use this button. (With this button, you would access the FortiVoice gateway web-based manager in a separate tab in your web browser.)

    Admin user name

    Enter the user name of the administrator account used for logging in to the FXS gateway.

    The default is admin.

    Admin password

    Enter the password associated with the Admin user name.

    To view the password, select View password.

    The default is no password.

    Change password

    This section gives you the option to change the administrator password used for logging in to the gateway directly from the FortiVoice phone system instead of using the option on the gateway.

    1. Select the check box to change the administrator password for logging in to the gateway.
    2. Click Change password to show the New Password and Confirm password fields.
    3. Enter the new password.
    4. To confirm the changes, click OK.

    Serial number

    The serial number of the FXS gateway that you are adding to the FortiVoice phone system.

    Type

    The type of gateway that you are adding to the FortiVoice phone system.

    Mac address

    The MAC address of the FXS gateway that you are adding to the FortiVoice phone system.

    Description

    Optionally, add any applicable notes for this FXS gateway.

  5. Click Create.

    The FortiVoice phone system creates 16 default managed extensions from 7801 to 7816 for your first FXS gateway. With any subsequent FXS gateway addition, the FortiVoice phone system continues to add a range of 16 extensions to the existing managed extension list. For example, the FortiVoice phone system adds extensions 7817 to 7832 for the second FXS gateway.

    If the FortiVoice phone system already has an extension that is included in the range of default managed extensions to be created, the numbering of new extensions will account for the existing extension. For example, the FortiVoice phone system has extension 7812. With the addition of the first FXS gateway, the FortiVoice phone system would create 16 managed extensions from 7801 to 7817 (not 7816).

    To access the extension list, go to Extensions > Extensions, and then click Managed Extensions.

  6. Go to Applying the FXS gateway configuration.