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General maintenance

Perform general maintenance tasks such as backup and restore so that you can revert to a previous configuration if necessary.

Backing up the FortiSandbox configuration

  • Perform regular backups to ensure you have a recent copy of your FortiSandbox configuration.
  • If your FortiSandbox is a virtual machine, you can also use VM snapshots.

Restoring the FortiSandbox configuration

Restore configuration backups to the same FortiSandbox model with the same firmware. Do not restore a configuration backup to a FortiSandbox model with different firmware.

Scheduling maintenance tasks for off-peak hours

We recommend scheduling maintenance tasks for off-peak hours whenever possible including tasks such as:

  • Firmware upgrade
  • System topology change
  • Swapping failed hard disk

Maintaining database integrity

To maintain database integrity, never power off a FortiSandbox unit without a graceful shutdown. Removing power without a proper shutdown can damage FortiSandbox databases. Always use the following shutdown command before powering off.

shutdown

We highly recommend connecting FortiSandbox units to an uninterruptible power supply (UPS) to prevent unexpected power issues that might damage internal databases.

Maintaining storage integrity

To keep FortiSandbox storage healthy, we recommend regularly checking the Disk Usage in the System Resources widget or you may setup external logging.

If disk usage is increasing rapidly and does not stabilize after a period of time, then review your policy for retaining submitted files. To do that, go to Scan Policy and Object > General Settings to the Delete all traces of jobs of Clean or Other rating after setting and set a shorter time period.

General maintenance

Perform general maintenance tasks such as backup and restore so that you can revert to a previous configuration if necessary.

Backing up the FortiSandbox configuration

  • Perform regular backups to ensure you have a recent copy of your FortiSandbox configuration.
  • If your FortiSandbox is a virtual machine, you can also use VM snapshots.

Restoring the FortiSandbox configuration

Restore configuration backups to the same FortiSandbox model with the same firmware. Do not restore a configuration backup to a FortiSandbox model with different firmware.

Scheduling maintenance tasks for off-peak hours

We recommend scheduling maintenance tasks for off-peak hours whenever possible including tasks such as:

  • Firmware upgrade
  • System topology change
  • Swapping failed hard disk

Maintaining database integrity

To maintain database integrity, never power off a FortiSandbox unit without a graceful shutdown. Removing power without a proper shutdown can damage FortiSandbox databases. Always use the following shutdown command before powering off.

shutdown

We highly recommend connecting FortiSandbox units to an uninterruptible power supply (UPS) to prevent unexpected power issues that might damage internal databases.

Maintaining storage integrity

To keep FortiSandbox storage healthy, we recommend regularly checking the Disk Usage in the System Resources widget or you may setup external logging.

If disk usage is increasing rapidly and does not stabilize after a period of time, then review your policy for retaining submitted files. To do that, go to Scan Policy and Object > General Settings to the Delete all traces of jobs of Clean or Other rating after setting and set a shorter time period.