Configuring notification triggers

After you have configured connection settings (see Configuring email settings for notifications, Configuring SMS text message settings for notifications, and Configuring SNMP traps and queries), configure the recipients and categories of events that will trigger notifications. For example, notifications can be triggered by a camera or ACS device, such as via face recognition, object detection, and door buzzes.

Face and object detection notifications requires integration with FortiCentral. For details, see the FortiCentral User Guide.

These settings are only for camera- and ACS-related notifications, such as motion detection. They do not configure appliance-related notifications, such as the hard disk being full. See also Configuring alert email.

To configure camera notifications

Go to Camera > Notification > Camera Notification.
Click New.

Configure the following settings:

Setting Name	Description
Name	Enter a name for the notification entry.
Description	Optionally enter a descriptive comment.
Enable	Select to enable this notification entry.
Hold off period	Enter how much time to wait until FortiRecorder sends a notification. Events that occur before the hold off period ends are delayed.
When to notify	First event: Only the first detection triggers a notification. A break where no detection occurs is required before an event is considered to be a new event. The amount of time of the break is determined by the Pre-Alarm (sec) and Post-Alarm (sec) settings of the camera. Evert event: A notification is sent for every occurrence of a frequent event. For example, if a camera is configured to detect bicycles, and someone leaves a bike in the camera's field of view, then the camera will continually detect the bicycle.
Triggers	Select which signals will trigger a notification: Generic detection Motion detection Audio detection Digital input (DIDO) PIR detection Tamper detection Face detection ACS Object detection Supported triggers vary by camera model and/or ACS device. See also Detection. If you select Face detection or Object detection, additional options appear (for example, the Prohibited category for recognized faces).
Notification Schedules	Enable notifications during specific periods of time during the day or week by selecting Add schedule. Select whether the notification should be sent to users, or via SNMP to other systems such as a SIEM.
Select Cameras	Specify which camera(s) will trigger notifications.
Select User	Specify whom to notify. Only administrator accounts appear as options in this list, and only if the Email option is enabled in their account. See Configuring user and administrator accounts.

Click Create.

For information on how to view notifications in the GUI, see Monitoring motion detection notificationsl.

To verify email connectivity, from FortiRecorder, trigger an alert event that matches the type and severity levels that you have chosen. Then, check your email.

To prevent classification as spam, it usually helps if you add the notification email address to your address book.

If you do not receive an alert email within a few minutes, verify that you have configured an email address for the account (see Email). Next, verify the static routes of FortiRecorder (see Configuring routing) and the policies on any firewalls or routers between the appliance and the SMTP relay. (They must allow SMTP traffic from the FortiRecorder network interface that is connected to the gateway between it and the email server.) To determine the point of connectivity failure along the network path, if the SMTP server is configured to respond to ICMP ECHO_REQUEST (ping), go to Dashboard > Console and enter the CLI command:

execute traceroute <syslog_ipv4>

where <syslog_ipv4> is the IPv4 address of your email server.

If that connectivity succeeds, verify that your alert email has not been classified as spam by checking your junk mail folder.

To delete a notification, select the notification name and then click Delete.