Configuring Cameras to send Notifications
After you have set up the SMTP server and SMS service provider, you can configure the detailed notification settings, such as when and how the notifications should be sent. Camera notifications work with face and object detection. You can configure your FortiRecorder to notify the user when a particular person or object is detected and can also select who receives the notification.
Note: face and object detection notifications requires FortiCentral.
To configure camera notifications
- Go to Camera > Notification > Camera Notification.
- Select New.
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Configure the following settings:
Setting Name
Description
Name
Enter a name for the notification entry.
Description
Optionally enter a descriptive comment.
Enable
Select to enable this notification entry.
Hold off period
Determines how long to wait till sending a notification. Events that occur before the hold off period ends are delayed.
When to notify
First event: Only the first in a series of events triggers a notification. A break is required before an event is considered to be a new event. The time of this required break is determined by the pre and post-alarm settings of the camera.
Evert event: A notification is sent for every occurrence of a frequent event. For example, if a bicycle is left in sight of the camera configured to detect bicycles, the camera will continually detect the bike.
Triggers
Enable the detections trigger a notification.
Selecting face detection or object detection reveals new selections for further clarification.
Notification Schedules
Enable notifications during specific periods of time during the day or week by selecting Add schedule. Enable if the notification should be sent to users or via SNMP to other systems like SIEMs.
Select Cameras
Specify which camera’s generate notifications.
Select User
Specify which user should be notified.
- Select Create.
- To verify email connectivity, from FortiRecorder, trigger an alert event that matches the type and severity levels that you have chosen. Then, check your email.
If you do not receive an alert email within a few minutes, verify that you have configured an email address for the account. Next, verify the FortiRecorder’s static routes (see “Configuring the network settings”) and the policies on any firewalls or routers between the appliance and the SMTP relay. (They must allow SMTP traffic from the FortiRecorder network interface that is connected to the gateway between it and the email server.) To determine the point of connectivity failure along the network path, if the SMTP server is configured to respond to ICMP ECHO_REQUEST (ping), go to Dashboard > Console and enter the CLI command:execute traceroute <syslog_ipv4>
where<syslog_ipv4>is the IPv4 address of your email server.
If that connectivity succeeds, verify that your alert email has not been classified as spam by checking your junk mail folder.
A camera notification can be deleted at any time by selecting the notification name and then the Delete button.
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To prevent classification as spam, it usually helps to add the FortiRecorder’s email address to your address book. |