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User Guide

Sensors

Sensors

The Sensors page shows the sensors deployed in your account, both in the aggregate and individually. Use this page to generate provisioning codes, check the status of individual sensors, and view telemetry data.

To access to the Sensors page, click the gear icon at the top-right of the page and select Sensors from the menu.

Sensor ID

Click the Sensor ID to view the sensor Status, Telemetry and Settings pages. For information, see Sensor details

Tooltip

You can pivot to the Sensor Details page from the Sensor ID column in the detections Details. Go to Detections > Triage detections and open a detector. Click a sensor in the Sensor ID column. If the sensor is available, the Sensor Details page opens.

Status

The sensor connection status.

Online

Sensor is connected to FortiNDR Cloud within last hour.

Offline

No telemetry data received by the sensor for at least an hour.

Provisioning

Provisioning code has been created and made initial connection but provisioning process is not complete.

Decommissioned

Sensor has been factory reset (only applicable for 1.12 or above).

Decommissioned (legacy)

A sensor earlier than 1.12 has been marked as decommissioned and has not sent any additional data. If sensor sends data to FortiNDR Cloud, status will change to Online.

Decommissioned (auto)

A sensor 1.12 or later has been marked as decommissioned, but has not communicated with FortiNDR Cloud in the last 7 days. If the sensor later connects to FortiNDR Cloud, it should factory reset itself and switch to Decommissioned status.

Decommission Pending

The sensor decommissioning has been initiated.

Paused

The sensor is not receiving traffic and can be enabled later.

Pausing

The sensor is in the process of being paused. You cannot resume a sensor while it is in this state.

Resuming

The sensor is in the process of being resumed. You cannot pause a sensor while it is in this state.

Shutdown

A Zscaler virtual sensor is no longer active.

All other statuses are written by the sensor itself.

Version

The sensor version. Unknown is displayed when there is no data for the version.

Labels Annotations that are applied to the sensor. See, Manage annotations.
Location The sensor location.

EPS (7 Day Average)

The average throughput over last 7 days as Events Per Second.

BITS/S (7 Day Average) The average throughput over last 7 days as Bits Per Second.
Type The platform the sensor was deployed on.

Features

Lists the enabled tools used to analyze network traffic and detect anomalies, such as Suricata, PCAP or DPI.

Sensors toolbar

The following table describes the toolbar options available on the page and their functions:

Filter the page by Status, Type, Version or Features .

View the sensor analytics. See Account telemetry.
View network devices detected by sensors, with options to filter, drill down into subnets and hosts, and analyze traffic patterns over time. See Device view.
Download the sensor image or provision a sensor.
Show or hide columns on the page.
Down load the sensor data a CSV file.

Account telemetry

The Telemetry page displays aggregated telemetry data from all sensors in your account. The legend at the right side of the page lists the entries in descending order from highest to lowest. You can use the toggles in the legend to show or hide lines in the graph.

Tooltip

To view the telemetry for each sensor, click the Telemetry tab in the Sensor Status page. See Sensor details.

To view the Account Telemetry page:
  1. Click the gear icon at the top-right of page select Sensors.
  2. Click the Telemetry button at the top-right of the page. The Throughput page opens.
  3. (Optional) Click Chart Type to switch between Line and Bar views.

  4. (Optional) Filter the page.

    Group byView the telemetry data by Sensor, Event Type, or Interface when available.
    IntervalSelect Day, Hour or 5 minutes.
    Date RangeClick to configure the date range using the date picker, or choose a value from the Quick Ranges list.
  5. Click the CSV button to export the data as a CSV file. The CSV file will download everything in the graph. You can use the legend to select the sensor data you want to download.

Sensors

Sensors

The Sensors page shows the sensors deployed in your account, both in the aggregate and individually. Use this page to generate provisioning codes, check the status of individual sensors, and view telemetry data.

To access to the Sensors page, click the gear icon at the top-right of the page and select Sensors from the menu.

Sensor ID

Click the Sensor ID to view the sensor Status, Telemetry and Settings pages. For information, see Sensor details

Tooltip

You can pivot to the Sensor Details page from the Sensor ID column in the detections Details. Go to Detections > Triage detections and open a detector. Click a sensor in the Sensor ID column. If the sensor is available, the Sensor Details page opens.

Status

The sensor connection status.

Online

Sensor is connected to FortiNDR Cloud within last hour.

Offline

No telemetry data received by the sensor for at least an hour.

Provisioning

Provisioning code has been created and made initial connection but provisioning process is not complete.

Decommissioned

Sensor has been factory reset (only applicable for 1.12 or above).

Decommissioned (legacy)

A sensor earlier than 1.12 has been marked as decommissioned and has not sent any additional data. If sensor sends data to FortiNDR Cloud, status will change to Online.

Decommissioned (auto)

A sensor 1.12 or later has been marked as decommissioned, but has not communicated with FortiNDR Cloud in the last 7 days. If the sensor later connects to FortiNDR Cloud, it should factory reset itself and switch to Decommissioned status.

Decommission Pending

The sensor decommissioning has been initiated.

Paused

The sensor is not receiving traffic and can be enabled later.

Pausing

The sensor is in the process of being paused. You cannot resume a sensor while it is in this state.

Resuming

The sensor is in the process of being resumed. You cannot pause a sensor while it is in this state.

Shutdown

A Zscaler virtual sensor is no longer active.

All other statuses are written by the sensor itself.

Version

The sensor version. Unknown is displayed when there is no data for the version.

Labels Annotations that are applied to the sensor. See, Manage annotations.
Location The sensor location.

EPS (7 Day Average)

The average throughput over last 7 days as Events Per Second.

BITS/S (7 Day Average) The average throughput over last 7 days as Bits Per Second.
Type The platform the sensor was deployed on.

Features

Lists the enabled tools used to analyze network traffic and detect anomalies, such as Suricata, PCAP or DPI.

Sensors toolbar

The following table describes the toolbar options available on the page and their functions:

Filter the page by Status, Type, Version or Features .

View the sensor analytics. See Account telemetry.
View network devices detected by sensors, with options to filter, drill down into subnets and hosts, and analyze traffic patterns over time. See Device view.
Download the sensor image or provision a sensor.
Show or hide columns on the page.
Down load the sensor data a CSV file.

Account telemetry

The Telemetry page displays aggregated telemetry data from all sensors in your account. The legend at the right side of the page lists the entries in descending order from highest to lowest. You can use the toggles in the legend to show or hide lines in the graph.

Tooltip

To view the telemetry for each sensor, click the Telemetry tab in the Sensor Status page. See Sensor details.

To view the Account Telemetry page:
  1. Click the gear icon at the top-right of page select Sensors.
  2. Click the Telemetry button at the top-right of the page. The Throughput page opens.
  3. (Optional) Click Chart Type to switch between Line and Bar views.

  4. (Optional) Filter the page.

    Group byView the telemetry data by Sensor, Event Type, or Interface when available.
    IntervalSelect Day, Hour or 5 minutes.
    Date RangeClick to configure the date range using the date picker, or choose a value from the Quick Ranges list.
  5. Click the CSV button to export the data as a CSV file. The CSV file will download everything in the graph. You can use the legend to select the sensor data you want to download.