Add a Windows Endpoint FortiMonitor Agent

This article describes the steps on how to enable Digital Experience Monitoring (DEM) using the Windows Endpoint Agent.

Add a new Windows Endpoint FortiMonitor Agent

To install a Windows Endpoint Agent, perform the following steps:

1. From the navigation menu, click Add.

2. Select Windows Endpoint FortiMonitor Agent.
   

3. Select either Quick Install Instructions or Manual Install Instructions.

   1. Quick install instructions:
      Run the following command then follow the on-screen instructions:

      Invoke-WebRequest https://repo.fortimonitor.com/install/win/fortimonitor_agent_windows.ps1 -OutFile fortimonitor_agent_windows.ps1; .\fortimonitor_agent_windows.ps1 -customer_key <CUSTOMER_KEY> -countermeasures -dem

      
      Where:
      CUSTOMER_KEY - Your customer key. To obtain your customer key, visit the FortiMonitor Control Panel and click your avatar then select My Account.
      -countermeasures - Add this flag to enable CounterMeasures.
      -dem - Add this flag to enable DEM.

   2. Manual install instructions:

      1. Follow the on-screen instructions.

      2. When creating the manifest file, make sure to add the digital_experience = true parameter. See the following example:

         [agent]

         customer_key = dwrm-bzbh-k8mj-dggw

         enable_countermeasures = true

         digital_experience = true

         The manifest file can placed anywhere. The on-screen instructions assume it is at C:\FortiMonitorAgent.manifest. For more information on how to use the manifest file, see Use the Agent manifest file.

Enable DEM on an existing Agent

To enable DEM on an existing Agent, do the following:

1. Edit the Agent.cfg file located in C:\Program Files\FortiMonitor\Agent.cfg if you are using the FortiMonitor Agent and add <add key="DigitalExperience" value="true" />. The relevant section of the configuration is shown below:
   <agent>
<service>
<add key="DigitalExperience" value="true" />

2. Save and close the file.

Note: If you are using the Windows version of the Agent, you will have to restart the service from within the services menu before seeing any configuration changes take place.