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Known issues

Known issues

Known issues are organized into the following categories:

To inquire about a particular bug or to report a bug, please contact Fortinet Customer Service & Support.

New known issues

The following issues have been identified in version 7.2.7.

AP Manager

Bug ID

Description

1076200

Policy install fails due to FortiManager installs unexpected changes related to "<wifi_intf> address".

Workaround:

Create a CLI template with all subnet addresses and assign to device.

Policy & Objects

Bug ID

Description

1070800 FortiManager is attempting to install the "cli-cmd-audit" command on a FortiGate running version 7.2.8, which does not support this command, leading to an installation error.

1076659

When policy package configured with policy block, installation to multiple devices may have copy fail errors if combined length of the Policy Block name and Policy name is greater than 35 characters and if the total number of such policies exceeds 1000.

Existing known issues

The following issues have been identified in a previous version of FortiManager and remain in FortiManager 7.2.7.

AP Manager

Bug ID

Description

1010632 Floor Map shows wrong AP status and does not show the rest of APs when adding a new AP.

1040365

FortiManager is generating false vulnerability reports for certain FortiAPs:

  • U431F

  • U231F

Device Manager

Bug ID

Description

894948 FortiManager fails to push the FortiManager override settings to the FortiGate.
980362 The Firmware Version column in Device Manager incorrectly shows "Upgrading FortiGate from V1 to V2" even after a successful upgrade has been completed.
1004220 The SD-WAN Overlay template creates route-map names that exceed the 35-character limit.
1062545 When using the backslash "\" in the preshared key of IPSEC settings, the install may fail.

1063635

FortiManager does not support the "FortiWiFi-80F-2R-3G4G-DSL".

1063835 FortiManager ZTP installation to FortiGate versions 7.2.8 and lower may fail due to differing default "ssh-kex-algo" settings between FortiManager and FortiGate.

1070943

Unable to upgrade the devices via Device Group Upgrade Firmware feature.

Workaround:

Upgrade devices individually by using the "Device Firmware Upgrade" feature or Create New Firmware Template for single devices or device groups and use the "Assign to Devices/Groups" feature.

Others

Bug ID

Description

703585 FortiManager may return "Connection aborted" error with JSON API request.
777831 When FortiAnalyzer is added as a managed device to FortiManager, Incident & Event tile will be displayed instead of the FortiSoC.
1003711

During the FortiGate HA upgrade, both the primary and secondary FortiGates may reboot simultaneously, which can disrupt the network. This issue is more likely to occur in FortiGates that require disk checks, leading to longer boot times.

Workaround:

Disabling the disk check on fmupdate before the upgrade using the following command:

config fmupdate fwm-setting

set check-fgt-disk disable

end

1019261

Unable to upgrade ADOM from 7.0 to 7.2, due to the error "Do not support urlfilter-table for global scope webfilter profile".

Workaround:

Run the following script against the ADOM DB:

config webfilter profile

edit "g-default"

config web

unset urlfilter-table

end

next

end

1029677

Unable to upgrade ADOM from v6.4 to v7.0 due to global scope error in webfilter profile.

Workaround:

Rename the "g-default" to "g-test" > save. It can be deleted after that. Once ADOM upgraded, new g-default is created.

Policy & Objects

Bug ID

Description

845022 SDN Connector failed to import objects from VMware VSphere.
967271 Installation failed when trying to remove firewall internet-service-name objects.
1004929

FortiManager removes the Web Filter Profile from the Profile Group for Policy-Based FortiGates.

Workaround:

Use individual profiles in the policy instead of the profile group.

1005161 The policy package status changes for all devices even when an address object is opened and saved without any modifications. This issue is particularly observed in objects utilizing the per-device mapping feature.

Script

Bug ID

Description

931088 Unable to delete VDOMs using the FortiManager script. Interfaces remain in the device database, causing the installation to fail.

VPN Manager

Bug ID

Description

784385

If policy changes are made directly on the FortiGates, the subsequent policy package import creates faulty dynamic mappings for VPN Manager.

Workaround:

It is strongly recommended to create a fresh backup of the FortiManager's configuration prior to the workaround. Perform the following command to check & repair the FortiManager's configuration database.

diagnose cdb check policy-packages <adom>

After running this command, FortiManager will remove the invalid mappings of vpnmgr interfaces.

1042701 The traffic view page for the full mesh does not display the FortiGate and the external gateway.

Known issues

Known issues

Known issues are organized into the following categories:

To inquire about a particular bug or to report a bug, please contact Fortinet Customer Service & Support.

New known issues

The following issues have been identified in version 7.2.7.

AP Manager

Bug ID

Description

1076200

Policy install fails due to FortiManager installs unexpected changes related to "<wifi_intf> address".

Workaround:

Create a CLI template with all subnet addresses and assign to device.

Policy & Objects

Bug ID

Description

1070800 FortiManager is attempting to install the "cli-cmd-audit" command on a FortiGate running version 7.2.8, which does not support this command, leading to an installation error.

1076659

When policy package configured with policy block, installation to multiple devices may have copy fail errors if combined length of the Policy Block name and Policy name is greater than 35 characters and if the total number of such policies exceeds 1000.

Existing known issues

The following issues have been identified in a previous version of FortiManager and remain in FortiManager 7.2.7.

AP Manager

Bug ID

Description

1010632 Floor Map shows wrong AP status and does not show the rest of APs when adding a new AP.

1040365

FortiManager is generating false vulnerability reports for certain FortiAPs:

  • U431F

  • U231F

Device Manager

Bug ID

Description

894948 FortiManager fails to push the FortiManager override settings to the FortiGate.
980362 The Firmware Version column in Device Manager incorrectly shows "Upgrading FortiGate from V1 to V2" even after a successful upgrade has been completed.
1004220 The SD-WAN Overlay template creates route-map names that exceed the 35-character limit.
1062545 When using the backslash "\" in the preshared key of IPSEC settings, the install may fail.

1063635

FortiManager does not support the "FortiWiFi-80F-2R-3G4G-DSL".

1063835 FortiManager ZTP installation to FortiGate versions 7.2.8 and lower may fail due to differing default "ssh-kex-algo" settings between FortiManager and FortiGate.

1070943

Unable to upgrade the devices via Device Group Upgrade Firmware feature.

Workaround:

Upgrade devices individually by using the "Device Firmware Upgrade" feature or Create New Firmware Template for single devices or device groups and use the "Assign to Devices/Groups" feature.

Others

Bug ID

Description

703585 FortiManager may return "Connection aborted" error with JSON API request.
777831 When FortiAnalyzer is added as a managed device to FortiManager, Incident & Event tile will be displayed instead of the FortiSoC.
1003711

During the FortiGate HA upgrade, both the primary and secondary FortiGates may reboot simultaneously, which can disrupt the network. This issue is more likely to occur in FortiGates that require disk checks, leading to longer boot times.

Workaround:

Disabling the disk check on fmupdate before the upgrade using the following command:

config fmupdate fwm-setting

set check-fgt-disk disable

end

1019261

Unable to upgrade ADOM from 7.0 to 7.2, due to the error "Do not support urlfilter-table for global scope webfilter profile".

Workaround:

Run the following script against the ADOM DB:

config webfilter profile

edit "g-default"

config web

unset urlfilter-table

end

next

end

1029677

Unable to upgrade ADOM from v6.4 to v7.0 due to global scope error in webfilter profile.

Workaround:

Rename the "g-default" to "g-test" > save. It can be deleted after that. Once ADOM upgraded, new g-default is created.

Policy & Objects

Bug ID

Description

845022 SDN Connector failed to import objects from VMware VSphere.
967271 Installation failed when trying to remove firewall internet-service-name objects.
1004929

FortiManager removes the Web Filter Profile from the Profile Group for Policy-Based FortiGates.

Workaround:

Use individual profiles in the policy instead of the profile group.

1005161 The policy package status changes for all devices even when an address object is opened and saved without any modifications. This issue is particularly observed in objects utilizing the per-device mapping feature.

Script

Bug ID

Description

931088 Unable to delete VDOMs using the FortiManager script. Interfaces remain in the device database, causing the installation to fail.

VPN Manager

Bug ID

Description

784385

If policy changes are made directly on the FortiGates, the subsequent policy package import creates faulty dynamic mappings for VPN Manager.

Workaround:

It is strongly recommended to create a fresh backup of the FortiManager's configuration prior to the workaround. Perform the following command to check & repair the FortiManager's configuration database.

diagnose cdb check policy-packages <adom>

After running this command, FortiManager will remove the invalid mappings of vpnmgr interfaces.

1042701 The traffic view page for the full mesh does not display the FortiGate and the external gateway.