Known issues
Known issues are organized into the following categories:
To inquire about a particular bug or to report a bug, please contact Fortinet Customer Service & Support.
New known issues
The following issues have been identified in version 7.6.6.
Device Manager
|
Bug ID |
Description |
|---|---|
|
1204427 |
Script log results do not display logs from the most recent script execution; only logs from previous executions are shown. Workaround: Check the script execution result from Task Monitor. |
Others
|
Bug ID |
Description |
|---|---|
|
1244008 |
When FortiAnalyzer is added as a managed device in FortiManager, executing any of the "diagnose cdb upgrade check" commands may result in an unexpected behavior in the CLI. |
Policy and Objects
|
Bug ID |
Description |
|---|---|
|
1287203 |
When attempting to view "Where Used" for a Web Content Filter, the GUI continuously loads and does not return any results, even after several minutes. |
Existing known issues
The following issues have been identified in a previous version of FortiManager and remain in FortiManager 7.6.6.
AP Manager
|
Bug ID |
Description |
|---|---|
|
1086946 |
The FortiAP upgrade via FortiManager may fail (on FortiGate 7.6.1). The process could stop at the controller_download_image step or experience a prolonged stall, eventually resulting in a timeout. |
|
1239191 |
When SSID configured with per-device mapping, during the installation, the FortiManager will report error: Commit failed: ssid fortinet is used by vap. |
|
1263157 |
FortiManager may become unresponsive when upgrading FortiSwitch or FortiAP using a Firmware Template. |
Device Manager
|
Bug ID |
Description |
|---|---|
| 894948 | FortiManager fails to push the FortiAnalyzer override settings to the FortiGate. |
|
980362 |
The Firmware Version column in Device Manager incorrectly shows 'Upgrading FortiGate from V1 to V2' even after a successful upgrade has been completed. |
|
1028515 |
The Greenwich time zone on FortiGate does not supported on the FortiManager. |
|
1112389 |
FortiView and Log View fail to display logs when FortiAnalyzer is configured as a managed device in FortiManager. |
|
1136726 |
Enabling the Power Supply Failure option in an SNMP v2 configuration applied via a System Template results in the following installation error: multi-option(power-blade-down) not exist". |
| 1191558 | Changes to SD-WAN performance SLA values are not reflected in the device database or the install preview when the detect-mode is set to remote. |
|
1212747 |
Certificate generation fails when using variable mapping in SAN field with a certificate template. |
| 1215217 |
The install preview does not load if a device in the device group is offline, but it works fine if all the devices are online. Workaround: Unselect the offline device to allow the install preview to function. |
| 1218573 | Invalid config error occurs when running CLI script with metadata variables on Device Database in multi-vdom mode. |
| 1244586 | Installation failure occurs when unsetting the "allow-traffic-redirect" under the system global. |
| 1251613 | Registration of FortiGate-VM64-KVM as Device model to FortiManager may fail due to incorrect platform identification. |
| 1254998 | Incorrect Interface Syntax Selection for FGT90G/91G Gen1/Gen2 During Model Device (ZTP) Creation has been observed. |
FortiSwitch Manager
|
Bug ID |
Description |
|---|---|
|
1227473 |
FortiManager attempts to install set poe-status disable on FSW ports that already have PoE disabled. The issue persists and reoccurs after configuration installation and synchronization. |
|
1244165 |
When centrally managing switches via FortiManager, the "Switch-id" is limited to 16 characters. Configuring a hostname exceeding this limit triggers the error: "Switch-id: Value too long." |
|
1251586 |
VLAN interface allow-access settings may unset during upgrade from 7.2 to 7.6 FortiManager. Refer to Special Notices for more details. |
Global ADOM
|
Bug ID |
Description |
|---|---|
| 1163223 | A global object loses its global status when transferred from a local ADOM to an FortiGate device and then re-imported into another local ADOM, resulting in a duplicate object error. |
|
1177672 |
When global policy package assignment fails, it may impacts the policy packages on the ADOM. |
| 1232811 |
Unassigning a Global Policy Package may fail when it is referenced by SSL inspection profiles in the root ADOM. Workaround: Update the CA certificate used in the SSL inspection profile to a supported/default certificate, then reassign and unassign the policy package. |
Others
|
Bug ID |
Description |
|---|---|
| 921784 |
Geography field is blank when creating firewall address type in FortiProxy ADOM. Workaround: Create a CLI template with these addresses and add them to fw policy. |
|
1081121 |
The syslog server is unable to receive FortiManager event logs when the reliable option is enabled. |
|
1143100 |
Unable to add physical FortiProxy to FortiManager. |
|
1179653 |
The API interface performance in version 7.6 may appear slower compared to previous versions. |
| 1180920 | After the installation, an event alert was received indicating that the FGFM tunnel is flapping. |
|
1185269 |
The local log syslog feature |
| 1189184 |
Copy Policy Package operations may take longer than usual and remain stuck for an extended duration, even for small changes. This issue may occur when FortiOS does not return a response to FGFM requests from FortiManager. |
| 1194429 | FortiGuard Query Services displays an incorrect date for the Query Status when viewing the Number of Queries graph. |
|
1196043 |
Failed to create Event Handlers or Reports on FortiManager when a Fortinet Fabric Connection is established on FortiAnalyzer to connect to the FortiManager device. Workaround: Go back to the specific ADOM on FortiAnalyzer and create the Event Handlers or Reports there. After synchronization, the new entries should become available on FortiManager. |
| 1201248 | Historical logs are not displayed when FortiAnalyzer feature is enabled |
|
1203535 |
FortiManager does not support the |
| 1210519 |
Central-management settings are deleted on the primary unit when adding a FortiProxy HA cluster via Device Discover. This issue may occur when the FortiManager ADOM is configured in backup mode and the FortiProxy central-management setting is also set to the backup mode. Refreshing the device may trigger the issue. Workaround: Add both devices in the cluster as two separate units instead of as one device. |
|
1217534 |
During an upgrade of an FortiGate-HA cluster via FortiManager, if the disk-check feature is enabled, it may cause all cluster members to reboot simultaneously. This can result in an unexpected traffic interruption. Workaround: To prevent this issue, disable the disk check before performing the upgrade: config fmupdate fwm-setting set check-fgt-disk disable end |
|
1230277 |
If the ADOM in an earlier FortiManager version contains DLP dictionary entries named |
| 1234093 | Time discrepancy occurs between formatted and raw logs when using GMT timezone. |
| 1251516 | Installation failure occurs when pushing primus HSM ( on-premises Hardware Security Module) settings via provisioning templates to FortiProxy. |
| 1252855 |
ADOM upgrade from 7.4 to 7.6 may fail repeatedly during the dynamic_mapping copy phase with the error message: "unexpected input." Workaround: Manual deletion of dynamic mappings prior to the upgrade. |
|
1254367 |
FortiManager instances deployed on Azure may lose all data—including configuration, logs, and reports—if the VM is deallocated and subsequently reallocated. This may occur during Azure-level operations such as VM stop (deallocate) or SKU/size changes. Please refer to the Special Notices for more information. |
| 1257065 | FortiGuard subscription status shows unknown when trial license has expired. |
| 1257789 | Root ADOM upgrade fails when duplicate policy package names exist within a policy block. |
Policy and Objects
|
Bug ID |
Description |
|---|---|
|
1101351 |
Unable to create ZTNA Server with SAML SSO Server. |
|
1160047 |
Application control category "GenAI" is missing in FortiManager, but present in FortiGate. Workaround: Copy a FortiGate application list (Applist) from the CLI that includes Category 36, and insert it into a CLI template in FortiManager. Assign CLI template to FortiGate. |
| 1170814 | The FortiManager Install Wizard displays a prominent Policy and Object Validation error for firewall addresses configured with IP 0.0.0.0. This should be presented as a warning rather than an error message. |
|
1171027 |
NAT64 policy and CNAT cannot be created or modified in FortiManager. |
| 1182465 | Installation fails when FortiManager creates a default shaping-profile and binds it to an interface |
|
1189177 |
The FortiManager configuration attempted to change the order of custom service objects, but this returned an "Unknown action 0" error. |
| 1194560 | Missing CASB applications occur when FortiManager fetches casb application data without the 'get reserved' option. |
|
1200063 |
Failed to update EMS tags from EMS cloud server on FortiManager v7.6.x. |
|
1202792 |
The installation may fail with a Current passphrase is invalid error. This can occur when installing an SSID with an MPSK profile, where the MPSK passphrase is not inherited during copy operations or after a FortiManager upgrade. |
|
1209756 |
Policy package installation fails for FGT-30G due to SSL VPN settings not supported by this FortiGate model. |
|
1224582 |
FortiManager tries to delete access-proxy and all ZTNA-related configuration from the firewall. |
|
1224598 |
The Policy Package Diff does not display any differences and throws an error. |
| 1235065 | When loading an ssh cert, there is no password option and encrypted keys are not accepted. |
| 1240764 | Users may experience slowness when loading large policy packages while switching between Interface Pair views. |
|
1242707 |
Policy package status does not change to "Out of Sync" on FortiManager when local changes are made on FortiGate. |
|
1245964 |
In FortiOS 7.4.10, CLI syntax changes can cause install failures on low-memory (2GB) models when pushing configuration for:
For more details, please review Special Notices. |
| 1247668 | Importing firewall policies may fail when adding an FortiGate with a large number of policies (e.g., over 60K). |
| 1249297 |
Policies disappear from policy block GUI when policy block name contains '/' character. Workaround: Remove the '/' character from the policy block name. |
| 1252128 | Firewall Policy object lists are auto-compressed when more than 3 objects per rule are present. |
| 1255176 | Policy package installation may get stuck when dynamic mapping member of a "firewall addrgrp" is empty. |
| 1257115 | Policy package installation may fail on hardware devices when policy-offload-level is set to default. |
| 1257828 | Searching in Policy Package/Policies with certain keywords may result in an unexpected error. |
Revision History
|
Bug ID |
Description |
|---|---|
|
1248791 |
ADOM revision history may be lost when upgrading the ADOM to version 7.6. |
System Settings
|
Bug ID |
Description |
|---|---|
|
1158131 |
The GUI permits configuring the management port to a port number already in use, resulting in loss of access to the GUI. |
|
1238985 |
In a VRRP HA setup, the 3rd and 4th HA members may not properly synchronize with the master. |