From the drop-down menu, select either of the following:

• Email—Token activation/transfer codes are sent to users' email addresses.
• SMS—Token activation/transfer codes are sent by SMS to users' mobile phone numbers.

Note: When Notification Method is set to SMS, make sure that the users' mobile phone numbers in the system are valid. Otherwise, you will get an error when requesting a new token for users on the Users page. See Managing users.

Note: FIC deducts one credit from your credit balance for every 250 SMS messages it sends to deliver OTPs. You may experience some problem sending OTPs by SMS when your credit balance is low, and you will get an error message when trying to send an OTP if there is no credit remaining on your account. In both cases, we strongly recommend that you purchase more credits before attempting to use this feature.

Click the button to enable or disable this feature.

• Disabled (default)—No app PIN is required.
• Enable—If enabled, you must select a PIN Length and PIN Required Mode, as described below.

Click the down arrow and, from the drop-down menu, select one of the following:

• 4
• 6 (default)
• 8

Note: PIN length refers to the number of digits contained in an app PIN.

Click the down arrow and, from the drop-down menu, select either of the following:

• Anytime—App PIN is required all the time.
• Unlock—If selected, end-users must have a PIN either on their device or FTM app to access FIC. If an end-user has a PIN on the device, FIC won't ask for a PIN when using FTM; if an end-user does not have a PIN on the device, FIC will ask for a PIN to use FTM.

• TOTP (default). No action is needed.

Click the down arrow and, from the drop-down menu, select either of the following:

• 30 (default)
• 60

Note:OTP Time Step refers to the frequency in which FTM token codes are updated. For example, FIC will update FTM token codes once every 30 seconds when OTP Time Step is set to 30.

The number of time steps the validation server takes to validate OTPs.

Upon receiving an OTP from a client, the validation server computes the OTP using the shared secret key and its current timestamp (not the one used by the client) and compares the OTPs: if the OTPs are generated within the same time step, they match and the validation is successful.

Click the down arrow and, from the drop-down menu, select either of the following:

• 6 (default)
• 8

Note: OTP Display Length refers to the number of digits contained in a token activation/transfer code.

Click above the horizontal line and specify the length of time token activation codes remain valid. Valid values range from 1 to 336 hours. The default is 72 hours.

Note: An FTM Token code must be activated within the set Activation Expiration Time. Otherwise, it will expire and you must request a new token.

An email template for FIC to send token activation notifications to your end-users.

An email template for FIC to send token transfer notifications to your end-users.

An SMS template for FIC to send token activation notifications to your end-users.