Purchasing licenses with FortiPoints
You can purchase FIC IDCLD licenses with FortiPoints directly from the FIC GUI. FIC licenses purchased with FortiPoints include Premium Web Support FortiIdentity Cloud Subscription, Premium Comprehensive Support FortiIdentity Cloud Subscription, and FortiIdentity Cloud Subscription, just like any FIC time-based licenses purchased through FortiCare.
For more information about FortiPoints, see Using FortiPoints.
|
|
The Licenses page opens when you click the Licenses menu. The upper-right corner of the page shows your available FortiPoint balance.
To purchase an FIC license with FortiPoints:
- From the main menu, click Licenses.
- Click Purchase.
- Make the required entries and/or selections as described in the following table.
Parameter Description Serial Number Your FIC serial number from your FortiCare account.
If you have more than one FIC serial number, be sure to select the serial number to which you want to assign the user quota to be purchased.
Start Date Start date of the license. Expiration Date Expiration date of the license.
The expiration date of the new license cannot be earlier than the expiration date of your current license. FIC supports license purchases that include a time gap. For example, if your current license ends on December 31, 2025, you can still choose a start date of January 1, 2027.
Keep in mind that FIC applies back billing for purchases with a gap. If the selected start date is later than the expiration date of the current license, FIC will move the start date backward—up to a maximum of 6 months, or until it reaches the expiration date of the current license, whichever comes first.
License Type Users Quantity After Purchase Choose the number of user quotas you'd like to purchase. The quantity will be the total number of IDCLD license users under the license. It does not include users of other licenses, such as TKCLD licenses. FIC will pre-fill the number of IDCLD license users currently in your account (excluding TKCLD license users).
The minimum number of user quotas for an FC account using the FIC service must be 25 or more.
Description Enter a brief description. End User Type Select the end-user type. - Click Review Order.
- After reviewing the order, click Submit Order.
The newly submitted order will show up on the Licenses page in Pending state. It will change to Complete state when FC has completed processing the order. You may want to try again if the state changed to Failed or contact cs@fortinet.com if the issue persists.
Impact of newly purchased licenses on current licenses
The following discusses the possible scenarios when new licenses are added to you account, depending on the type of license that you currently have.
| Current license type | What to do... |
|---|---|
| 30-day trial or free three-user license |
You must purchase a license that can support at least 25 users for 30 days or more. After the purchase, your 30-day trial or free three-user license will expire automatically. |
| New IDCLD license |
You can purchase additional IDCLD licenses using FortiPoints. On the Purchase page, the current number of users associated with your existing IDCLD license will be pre-filled. For example, if your current license includes 100 users, the Quantity After Purchase field will automatically show 100. If you want to add 50 more users, you will need to update the value to 150. |
| IDCLD license and legacy TKCLD license |
Unlike IDCLD licenses, TKCLD license are not included when calculating the user count during purchase. It is treated as a separate license type. For example, if you currently have 100 users under a IDCLD license and 100 users under a TKCLD license and want to purchase a new license for 50 users with FortiPoints, you must enter 150 in the Quantity After Purchase field, instead of 250. |