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User Guide

SMS Notifications

SMS Notifications

The Short Message Service (SMS) is delivered through an SMS gateway service that supports SMTP delivery. You need to have an internal SMS gateway service or subscribe to an external service to be able to deliver user details via SMS. You can Clone the SMS notification settings to re-use configurations.

To use FortiGuest's pre-existing FortiGuard SMS setting, mark this as the default, click Make Default. You can edit the settings as required.

  1. Navigate to System > SMS Settings and enable the SMS service globally on FortiGuest.
  2. Select any of the following SMS service, update the SMS delivery settings as per the selected SMS service.
  • HTTP API - This option integrates SMS providers that offer a HTTP(S) API for sending SMS. Enter the API URL and HTTP message details.
  • ThunderSMS - The Thunder SMS account details are required. Enter the sender ID, API key, and a ThunderSMS enabled phone number are required.
  • Twilio - A Twilio API account along with a Twilio enabled phone number is required to configure with the FortiGuest, enter the relevant details.

The following are examples of Twilio and HTTP API SMS notification settings.


Note: when using HTTP API based SMS gateways, these characters are allowed in language templates or notification templates in the guest portal content, !$^*()-_=+[]{};:@#~,<>?. Use backslashes for the characters, /\", when using them in language templates or notification templates. For example, \/ \\ \".

SMS Notifications

SMS Notifications

The Short Message Service (SMS) is delivered through an SMS gateway service that supports SMTP delivery. You need to have an internal SMS gateway service or subscribe to an external service to be able to deliver user details via SMS. You can Clone the SMS notification settings to re-use configurations.

To use FortiGuest's pre-existing FortiGuard SMS setting, mark this as the default, click Make Default. You can edit the settings as required.

  1. Navigate to System > SMS Settings and enable the SMS service globally on FortiGuest.
  2. Select any of the following SMS service, update the SMS delivery settings as per the selected SMS service.
  • HTTP API - This option integrates SMS providers that offer a HTTP(S) API for sending SMS. Enter the API URL and HTTP message details.
  • ThunderSMS - The Thunder SMS account details are required. Enter the sender ID, API key, and a ThunderSMS enabled phone number are required.
  • Twilio - A Twilio API account along with a Twilio enabled phone number is required to configure with the FortiGuest, enter the relevant details.

The following are examples of Twilio and HTTP API SMS notification settings.


Note: when using HTTP API based SMS gateways, these characters are allowed in language templates or notification templates in the guest portal content, !$^*()-_=+[]{};:@#~,<>?. Use backslashes for the characters, /\", when using them in language templates or notification templates. For example, \/ \\ \".