Visitor Management

Sine is a cloud-based visitor management system that helps businesses streamline their visitor check-in process. It allows visitors to check in via the iPad or the Sine mobile app, and hosts to be notified of their arrival. Sine also offers a variety of features to improve security and compliance, such as pre-screening, geofencing, and badge printing.

After creating a site and configuring a webhook for the site, navigate to Portal > Visitor Management in the FortiGuest GUI to add a visitor management profile. The Site Name is the name of the site created in Sine and the Key is the the API key configured while creating the webhook integration.

Notes:

• Fortinet recommends that you have a auto-generated password policy configured in the visitor management profile.

• Ensure that Start End is specified as the Account type for the selected usage profile. See Usage Profiles.

FortiGuest creates a guest user account using the details shared by Sine through webhook. You can view the guest user account populated in Creating and Managing User and Device Accounts.

• The Status field displays Active when the visitor is checked-in and Expired when the specified time-out period elapses.

• When the visitor checks-out, Sine sends a webhook request to FortiGuest, and FortiGuest deletes the guest user account.